8/10 Good
Richard H.
4 April 2025
Liked: Check-in, location
Disliked: Cleanliness, communication
Fell short of what it could be
Outstanding layout, excellent appliances, good location & furniture; all very important! Nonetheless we were disappointed that it fell well short of what it could have been. Soon after arrival we found no top sheets on any of the 5 beds (1 also no bottom sheet), just not-recently-cleaned bed covers. We immediately notified the host, who replied the next afternoon “There should be top sheets on all beds as the cleaner confirmed”. We knew there should be sheets and we had confirmed that there were not. After waiting a few hrs for a response that did not come until the next day we found partially dried sheets/towels in the dryer and a pile of sheets/towels on the kitchen pantry floor, but it was not clear whether they had been laundered. We finished drying sheets in the dryer & made the beds. 1 star communication.The cleaning crew also failed to vacuum the living room rug, leaving lots of junk on the floor that our toddler wanted to eat. The bathrooms and tile floors were fine, but with sketchy bed covers and 3-month old Christmas tree in the front yard: 2 stars for cleanliness.While the ‘big things’ in the house were all okay to very good, all the ‘small stuff’ were thrift store caliber: very worn sheets/towels/pillows, hodgepodge dishes/cookware, knives without a clear sharp side. With less than the income from a single rental they could upgrade all this to something more consistent with all the good features of this property.
Richard H.
Stayed 4 nights in Mar 2025
