2/10 Terrible
Misa
24 August 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation was in extremely poor hygienic condition. Specifically, I found:
• Musty-smelling comforters and closets
• A washing machine covered in insect droppings
• Wet towels laid on the bed
I left here after one night.
Although I contacted my host, Expedia, and Vrbo customer support repeatedly, I received no satisfactory explanation or refund for this matter.
When I opened the closet, a strong moldy odor emerged, and the comforters inside were so musty that they were unusable. One of the reasons I chose this room was the availability of a washing machine and dryer as I was planning to stay for 10 nights. However, the washing machine was unusable due to a large amount of insect droppings in the detergent compartment. Then, dryer was not allowed to use. Additionally, wet towels were placed on the bed, which is unacceptable.
These hygiene issues pose potential health risks. I was looking forward to my stay but was deeply disappointed.
Misa
Stayed 11 nights in Apr 2024