10/10 Excellent
Eric W.
20 September 2024
Liked: Cleanliness, check-in, location, listing accuracy
Exceptional 3 night stay
We were on a 11 night trip where we stayed in Canmore, Radium Hot Springs, Revelstoke, and Calgary and this place was by far our favourite place we stayed at. Beautiful, new, tastefully decorated unit that is clearly managed by a company who is well versed in the concept of a vacation rental.
The only issue we had was that the blinds for the patio door didn't close (remote controlled) and the patio door didn't close properly. Quite a bit of smoke had moved into Revelstoke by the time we got there so we contacted the number in the check-in email and were told that someone would be in touch the following day since it was after hours. No one ever ended up contacting us and the door was never fixed which is the reason for the three stars. I did contact the host company prior to our stay asking about the construction and direction that the unit faced and they did reply the same day. FYI - The unit faces north, and the construction starts shortly after 7 which wasn't a problem for us.
We thought the fact that they provide locally roasted coffee was a nice touch and appreciated that the towels and linens were professionally laundered so we didn't have to worry about starting the laundry or about the cleanliness of the linens. I would suggest providing liquid or powder detergent instead of the Tru Earth strips but appreciated the fact that they were unscented. Enjoyed the hot tub, especially the lounger seat! It's too bad the lounger doesn't face the beautiful mountain view!
Eric W.
Stayed 3 nights in Sep 2024
