2/10 Terrible
Jennifer T.
31 March 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Do yourself a favor and don't book
Don't be fooled by the glossy photos, this rental is teeming with red flags and a management company that could care less about guests. Pros:-At first glance, the property is beautifully decorated with lovely art pieces and a nice pool hangout area. -The house is centrally located and walkable to notable spots in the Design District. Cons:-When we stopped by to drop off our bags there were two cockroaches on the kitchen floor and we also discovered cat poop in the backyard by the ping pong table. -There are holes in the ceiling where fire alarms should be. -The shower in the guest bathroom is extremely unstable. It feels like you could fall through at any moment.-This house isn't equipped to host 14 people. Two of our guests were left without linens or proper beds to sleep in for three nights. There aren't enough cutlery, plates, or towels to accommodate a big group. -We had unexpected visitors early in the morning on multiple occasions which was very disruptive (i.e. pool cleaner, leaf blower, etc.). There are also multiple houses under construction in the neighborhood which made for a chaotic stay. -The management company lacks customer service skills as they failed to provide proper accommodations for two of our guests for the entirety of our stay after multiple daily calls and texts. They were incredibly unprofessional, unresponsive, and frustrating to deal with every step of the way.
Jennifer T.
Stayed 3 nights in Mar 2025
