6/10 Okay
Silvia N.
14 December 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Clean and centrally located
I was here 6 weeks with my 10-yr old child. The studio is in a goof location, it is tiny but very clean and neat. A couple of shelves and pegs in the bathroom could have helped as space for storage was very limited. Also, an additional lock at the door would improve safety (we had to buy our own device).The heating is probably the biggest issue as it is quite old, cannot be adjusted (either super hot or off) and makes loud noises which were a problem at night.
I would suggest the property improves communication. When I booked the studio months prior to our stay, I was in contact with a guy who signed his messages, and was helpful and quick in answering my questions. Then he disappeared , and I started communicating with people who never provided any names, gave me different phone numbers none of which were active or replied, and got confusing and contradictory responses. It seemed several people were assigned to providing assistance and did not exchange feedback with each other. The lady I was supposed to contact while in the city never replied to my messages so I just had to contact VRBO helpline via their website chat which I found rather frustrating. was
Silvia N.
Stayed 42 nights in Oct 2024
