6/10 Okay
Alicia P.
30 October 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Evacuated for hurricane
This was a last min trip due to being evacuated for a hurricane. It was an instant book which was nice but communicating with the host was extremely frustrating. Luckily, there was a manager onsite at the property when we arrived who was able to reach out to the host to get everything squared away.
There are only 2 beach towels for the unit. Be prepared to bring a wagon of some sort to transport all of your stuff up to the unit. After an 8 hour drive with 2 fussy kids, this was the last thing I wanted to deal with. I've never stayed anywhere of this size where they didn't have some sort of luggage cart. The main TV wouldn't connect to the wifi. I didn't try any of the other TVs. The smoke alarm was beeping due to low battery. Again, luckily the onsite manager was there to call a maintenance person for me since the host told me to locate the one that's beeping and change the battery myself. I've stayed in a lot of VRBOs and I was definitely disappointed with the lack of customer service from the host.
The condo itself is beautiful and has a beautiful view. The kids loved the indoor pool and bunk beds. I slept in the queen sized bed in the kids' room and the mattress was heaven. Unfortunately, there are no curtains in that room. I was disappointed that the walkable attractions were closed during the week because it was considered "off peak" so we drove over to the Pier area. The Pier took about 15 min. in a car with traffic.
Alicia P.
Stayed 3 nights in Oct 2024
