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8/10 Good
Alton m.
2 November 2024
Nice place but internet unusable
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I've stayed in the same unit for 5 or 6 times. It is well equipped. Two things were not right on this trip. First - check in. Arrived at 1:30, desk clerk (Susan) radioed cleaning staff and unit was clean and ready. Susan then stated early check in was $25/hour. (Never had this issue before.) Told her all we wanted to do was unload car, we wouldn't be using any facilities. No go and pretty brusk about it. Second. Internet was so bad none of our phones or tablet could use it, it kept dropping and/or so slow it was useless. Connection to WIFI was OK, the router never held connection to internet. TVs were somewhat old school and need updating. Would I stay at Galvestonion again? Maybe. Hope they change check-in policy. Zero acknowledgement of previous stays and no accommodation for check-in even though the unit was ready and we were going to leave right away. Not a friendly welcome.