6/10 Okay
Verified traveller
10 July 2024
Liked: Cleanliness, location
Disliked: Check-in, listing accuracy
Too small
I'm not pleased but this stay. First is we arrived early at about 1:45pm and the checkin person said our room was almost ready and i gave my phone # so they could text me when ready. This was fine but we never got a text and when we stopped back at nearly 3:30 the first answer was that it wasn't ready then after further checking it was ready. Terrible checkin with too many steps and wrong info. We went to the room and the room was not the room in the original listing. When i looked at the notification from Vrbo which i received a few days prior to trip i pulled up the pictures of the room and the main room picture was what we had but the kitchen area picture was not from our room. Very upset that the original listing picture was not our room at all. Room was also extremely small. And internet required you to sign in and would not automatically acquire network when you came back and it kept making you sign back in when you haven't left and the sign in page had a long legal writeup which was ridiculous since this is just for internet which was at no charge. Not customer friendly. So i am not pleased by this Vrbo experience.
Verified traveller
Stayed 3 nights in Jul 2024