6/10 Okay
Erica F.
10 April 2025
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Nice play to stay in Birmingham- poor host communication
Pros*Parking was easy, safe and a short walk to the apartment.* The apartment was clean and we felt safe there.* Walkable location. We were there for the NCAA basketball tournament at Legacy Arena. It was about a 20-25minute walk and gave us chance to stretch our legs and see the city each day. There were restaurants and a Publix nearby as well.ConsI had an email in January confirming our stay and that we would receive check in instructions the day of our stay. 2 days before we were to stay in Birmingham (we are from out of state) I sent the host a message just to confirm our stay and to get some information about checking in.No response. On the day we were to check in, we began our travel so I sent another message. No response. When we were 2 hours away with no information, I contacted VRBO, and they finally were able to connect me with the host to get our check in information. VRBO was very helpful, but the complete lack of communication caused a lot of stress and I was looking for alternative properties while on the road because I didn't know if we had a place to stay or not. * Shower. The shower dial did not work and we only could get scalding hot water until it ran completely cold. I did not want workers in the apartment, so I didn't contact the host about this until after we checked out, but I have not received any apology or response about this inconvenience. We worked around it the best we could but it was definitely a low point in our stay.
Erica F.
Stayed 4 nights in Mar 2025
