8/10 Good
David T.
8 June 2019
Good overall
The place was very nice, my issue was with the woman the owners use to manage the property. She had a horrible attitude when I called her. We had time before check in and so I was going to spend it at my friends house, but I decided to call her early to be sure I could get ahold of her and get the lockbox code. She screamed at me we can't check in till 4 because people had left that day. She also misunderstood why I called at first, and said I should have gotten all info from the owners, I should contact them. I explained I thought she had the code and then she said yes she did and gave it to me. Later in the week the gardners came and they ran over my dog leashes I had outside. They were tucked in very close to the back door of the pool, but he drove right up and over them. Shredded one completely, and cut into the second so it will eventually break. I went over to talk to them and the guy just shrugged at me like he did not understand what I was saying. So I had to once again call the property manager. She once again sounded annoyed I dared call her. Then she told me I should talk to the guys about the chains. I said I tried but they acted like they did not speak English. Then she said one should, unless it was a different service, and asked me who they were.. like I had any clue. They left shortly after it happened before I was even done on the phone with her. I told her she was completely useless and hung up on her. On check out day, she was supposed to be there but someone else came in her place, she was on vacation, maybe that was why she was so pissed off getting calls? Maybe I should have been given a different contact? I asked the guy if we would get any reimbursement for the ruined chains and he said he had no idea. So as I said my issues were with the manager. The home was very nice, we had been talking about coming again already before we contacted the manager the second time. It was very good price for what they had to offer and very close to friends we have who live down there so perfect to rent again, except we are a little put off by the manager.
David T.
Stayed 7 nights in May 2019
