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2/10 Terrible
Susan B.
17 March 2025
Not What Expected
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cottage's decor was adorable but the a/c was very dirty and caused us to have scratchy throats and cold like symptoms but as soon as we went outside we were better. Also, HKWVR did not give us the same amenities as Simonton Court provides such as continental breakfast, activities and four pools, housekeeping, early check-in and late departure. I asked if we could be compensated for the continental breakfast and Brenda said No with her arms crossed. As we were departing there was a man and cleaning lady waiting outside our cottage which was intimidating. Simonton Court (which we have stayed before) is so much more accommodating, friendly and personal.