10/10 Excellent
Tamika S.
16 August 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
My 50th Birthday was absolutely amazing!
I recently had the pleasure of staying here with 7 of my family and friends, and I can confidently say it was an unforgettable experience! From the moment I chose to book, the upfront customer service provided by the Kim, the property manager and Julissa our concierge was outstanding. They went above and beyond to ensure our stay was seamless, addressing all our needs with a smile and making us feel truly welcomed.
The real stars of our stay were the incredible staff members. Our butler, Miguel and Carmelo were exceptional, always anticipating our needs and providing top-notch service with warm personalities. Chef Racquel prepared some of the most delicious meals I’ve ever tasted, showcasing a wonderful range of culinary skills that delighted our taste buds every day. Sous chef Angi was equally impressive, assisting Racquel and ensuring that every dish was perfect. Jennifer and team made sure housekeeping was immaculate.
The entire team created a relaxing and luxurious atmosphere that made our vacation feel like a dream. Each day was filled with exquisite meals, thoughtful service, and a genuine sense of hospitality that made us feel like royalty. I cannot recommend this property highly enough for anyone looking for a perfect getaway in Punta Cana. This villa is a true gem, and I can't wait to return!
Tamika S.
Stayed 5 nights in Aug 2024