6/10 Okay
Robert H.
9 October 2022
Liked: Communication, location
Disliked: Cleanliness, listing accuracy
Pictures can be deceiving
I’ll start off by saying the community and the grounds are very nice. Along with it being a great location. The staff was great and very friendly. The community pool was a lot of fun with a pool bar that had good drinks and food. As far as the unit we stayed in it was run down and gross. The couches were horrible you can feel the metal springs and wood frame in them you really couldn’t sit on them and after a day at the parks it sucked not being able to lounge on the couch. The dining room set was 4 chairs and a bench, 2 of the chairs and the bench felt like they were going to collapse if you sat on them the legs were so loose. There were ants on the kitchen floor and counter top when we got there. The stools at the counter top were so worn down there was no cushion left. The outside chairs were ripped and torn. The one lounge chair when my daughter moved it had black oil leak out of it. I paid $75 for the bbq which is fine but when I went to use it the third day we were there the igniter did not work so I had to run out and get a bbq lighter to then come back try again to realize the propane tank was empty. Called management they said I can either wait for someone to drop off another one which they didn’t know when that would be or I can go pick one up and they’ll reimburse me for the cost. I’m on vacation I paid extra for this!! So I said can I just have a refund on the bbq and I was told they have to send someone there when we leave to make sure we didn’t actually use it before they give me a refund. So I better get my damn refund. I would stay at that community again for sure but never that unit. Again this is as honest I could be I wish I was able to give more of a positive review. I want my refund for the bbq it’s ridiculous I paid for something I couldn’t use.
Robert H.
Stayed 4 nights in Oct 2022
