8/10 Good
dede K.
6 April 2025
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
Two Words: The. Porch.
We had a rough start, but a great stay. What a great place to stay - short or long term! The view off the porch is stunning! Peaceful, relaxing, and comfortable. Kitchen is well appointed & had everything we needed. The whole place could use a deep nooks & crannies cleaning, but it’s fine. Complaint: The check in directions we received prior to our stay did not include the Key Code for the front door. We did not realize this until after business hours on Friday. Contacting the property management company through the VRBO portal did not help at first. There was an after hours number, but that seemed to connect to an interior decorating office so I did not leave a message at first, assuming there has been a mistake. All of this delayed us leaving FL as we did not want to get to NC and not have a way into the property. Eventually I left a message with the interior decorator who was able to get us the Key Code. She (Tiffany) was extremely prompt, helpful, and friendly… the only one from Appalachian Land that I felt was reliable and she wasn’t really with them. She went out of her way to help us - my ch more than the company did. I hope they know that she’s the only reason I’d be willing to deal with them again. We were refunded 1 night, but only through Tiffany’s efforts. She’s golden in our books. Property Suggestion: Several windows do not stay open by themselves. A few strong dowels would be very useful to prop open windows during nice weather.
dede K.
Stayed 7 nights in Mar 2025