8/10 Good
Verified traveller
20 July 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Pollensa
We arrived late at night due to our flight being delayed, and Toni kindly left us a key. On arrival we discovered the air conditioning wasn’t working and it was very hot, and the bedding is all polyester/nylon and not of the quality you would expect as it looks very worn. However, after a very uncomfortable night Toni came and fixed the air conditioning but the bedding still remained the same as I don’t think I explained it adequately. The garden and pool are lovely, and the area is quiet and very beautiful with a short walk into Pollensa. The facilities as in washing machine, dishwasher and cooker were fabulous too. Overall we had a lovely holiday but I had to buy sheets from the market as the bedding was awful. Toni is delightful and very helpful- the pool was gorgeous and well maintained. If the air conditioning was stable and the bedding was sorted out it would have been perfect. The house is old and quite tired, but it’s got character. It just needs updating though. Be aware of mosquitoes too!!
Verified traveller
Stayed 10 nights in Jun 2023