4/10 Poor
Kristine B.
3 January 2025
Liked: Location
Disliked: Check-in, communication, listing accuracy
Fantastic location, average service
The location of this house is amazing. Just 100m from the beach and in the forest. The house is great with lots of space and massage chairs.BUT there were a few things that dragged down the experience: - No welcome papers leaving us to guess who to operate the appliances- The pictures and description of the outside area where incorrect. The cozy outside corner was taken down, but it was not mentioned anywhere in the listing.- The spa was dirty upon arrival - full of sand in the bottom- The power went out after we plugged in a toaster and didn’t come back on for a few hours- The heating didn’t come back on after the power outage and we were left without heat for 2 days- When asking the agency for help they kept referring to the owner and kept asking us to talk to him, leaving us stuck between the two- The whole outside area is under surveillance by the the owner- The listing mentions a fireplace - that is not in the house and the owner never replied on why that is in the listing. Neither did the agency, still referring back to the owner- No compensation was offered by owner and we ended up paying SEK1600 for cleaning which seems a little steep
Kristine B.
Stayed 7 nights in Dec 2024
