10/10 Excellent
Trevor H.
14 October 2023
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Amazing location and amenities... a little disappointed with the communication.
A very convenient and quiet location. a short walk to the main bustling city center and attractions. Three MASSIVE bedrooms, each with their own large bathroom and very clean and modern amenities. We were also surprised to find a washing machine to clean our clothes (which I don't think was listed at the time we booked the apartment).
The negatives (and this might sound nit-picky), and maybe we shouldn't expect many "extra's"... but the kitchen was very light on supplies: (from what I remember now) no bowls, not much in the way of cooking utensils... no salt, pepper... no broom to clean up some spilled rice. Just quite a lot of the very basics weren't there when we wanted to stay in a cook a simple meal. The second thing that we found difficult was communication. Before leaving we had great communication with the property manager and before leaving I specifically noted that I would only be able to communicate through the VRBO app (no access to email or phone to call). The three days leading up to checking in (after we were already in Italy) there was no communication at all... my questions were not being answered on the VRBO app. We had to eventually borrow a locals phone to use Whatsapp to call the property manager.
In the end everything worked out and the property manager was even able to help us coordinate a ride back to the train station (thank you!). I just want to warn other travellers to please make sure you have Whatsapp on your phone and data to use it with!
Trevor H.
Stayed 3 nights in Sep 2023
