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Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging

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Views for days
Views for miles
Sugar Top Amenities
Sugar Top Amenities
Sugar Top Amenities

Reviews

8.0 out of 10
Very good
2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Pool
  • Dryer
  • Gym
  • Hot tub
  • Washer
  • Fireplace

Explore the area

Map
Banner Elk, North Carolina
  • Sugar Mountain Resort
    ‪10 min walk‬
  • Hawksnest Tubing Park
    ‪20 min drive‬
  • Grandfather Mountain
    ‪23 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

2 bathrooms

Bathroom 1

Bathroom 2

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area
Dining area

About this property

Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging

This 2 bedroom 2 bath condo is located on the Grandfather Mountain view side of the Sugar Top condo complex. The high rise building features a cozy lobby, gated security, an indoor pool, jacuzzi, sauna and fitness room. This one has the best wifi available, a Sleep Number bed, new 55" tv in living room & a washer/dryer! Bed sizes are a king, a queen and a queen sleeper sofa. Kitchen has pots and pans, dishes and silverware, small appliances. NO coffee is provided, but we are now stocking units with salt and pepper, and cooking oil.
Please note that Sugar Top does not have air conditioning. However, hen you're this high on the mountain, there's always a breeze.
The units only have a 38 gallon water heater , due to space limitations.
This only permits a 3-5 minute shower before the heater needs to recycle and reheat. .

Property manager

Cody Hughes- Sugar Mountain Lodging, Inc.
Premier Host

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Gym

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Fitness facility

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8.2 out of 10, (728 reviews)
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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Banner Elk

Located in Banner Elk, this condo is near theme parks and in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Take in the nearby slopes with skiing, or try out other outdoor activities such as ice skating and sledging.
Map
Banner Elk, North Carolina

What's nearby

  • Sugar Mountain Resort - 10 min walk - 0.9 km
  • Lees-McRae College - 15 min drive - 9.1 km
  • Hawksnest Tubing Park - 20 min drive - 15.3 km
  • Grandfather Mountain - 23 min drive - 12.0 km
  • Beech Mountain Resort - 25 min drive - 17.9 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 91 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Blind Elk Tap Room - ‬15 min drive
  • ‪Banner Elk Cafe - ‬15 min drive
  • ‪Kettell Beerworks - ‬16 min drive
  • ‪Subway - ‬8 min drive

Frequently asked questions

Does Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

Is Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging?

Check-in begins at 4:00 PM.

What time is check-out at Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging?

Checkout is at 10:00 AM.

Where is Sugar Top 2504- 5th floor Grandfather views, rented by Sugar Mountain Lodging located?

Situated in the mountains, this condo building is 0.5 mi (0.8 km) from Sugar Mountain Resort and 2.7 mi (4.4 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km).

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.0/10

Cleanliness

8.6/10

Check-in

7.6/10

Communication

8.0/10

Location

8.6/10

Listing accuracy

Reviews

This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Chad S.

Perfect Unit for a family ski vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a great place for a family ski vacation. Everything was well maintained and functional. Its certainly not fancy, but the beds are comfortable, it feels clean and the kitchen is well stocked. Some items to note, Parking is a bit of a fiasco. We had to wait in line nearly an hour to check in and unload our car on a Friday night. Also, you have to take a shuttle to and from the front desk to the parking or to connect with the ski shuttle. Overall, we would stay here again, but the parking situation was definately a drawback.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Karen S.

Awesome views

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It is worth waking up at first light to see the awesome sunrises. The condo is comfortable and most of the furnishings are updated making it the most attractive units we viewed. The rental company was promp, courteous and responsive. All the folks at Sugar Top were friendly and helpful. The price posted online was very worthwhile however, all the add-ons made it much more than the base price. I didn’t like taking my own trash to the chute before departure when I was paying for maid service.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Elmer and Regina P.

Perfect Mountain Retreat!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay here. The hosts were very responsive and the condo was well equipped with all the necessities. The views are amazing and the balcony was perfect for viewing the incredible July 4th fireworks show.
Stayed 3 nights in Jul 2024
This review comes from a trusted partner site and has not been verified.

4/10 Poor

A guest from Durham, NC

Old dirty building.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was somewhat unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The condo building is way up on the mountain. You have to get a shuttle from parking lot to car, which takes 20 minutes total. No restaurant or little store there. It is an old carpeted building, old carpet, it killed our allergies. It was all-in-all an unpleasant stay. The rental company would not return my call or reply to my email whilst we stayed there. The pool was great, for sure
This review comes from a trusted partner site and has not been verified.

4/10 Poor

Lance M.

Sugar top

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Rental company was very hard to deal with, over charged me for 3 different charges. Moved me rooms with no warning. Still have yet to get in contact with sugar mountain lodging.
Stayed 2 nights in Jan 2022

10/10 Excellent

Benjamin M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Solid

Everything was as expected. Tried to leave it as clean as we could!
Stayed 2 nights in Jan 2021

4/10 Poor

Maysen C.

Disliked: Cleanliness

Would Not Recommend

Upon arriving we had to go back down the mountain to pick up our key to get into the room instead of them just having it in the lobby. We then walk into a dirty room, dirty towels, trash on the balcony, and dirty dishes in dishwasher. They sent housekeeping back up and they did not do much. That night we tried to shower. The hot water lasted 2 minutes. They said to wait 30 minutes and try again. Still no hot water. We complained about the hot water and how dirty the room was. They did send another housekeeper the next day. She did a much better job but still the hot water only lasted 2 minutes each time. There were 4 people and only one person could barely shower. The property manager was very responsive and told us what we wanted to hear. I would not recommend this place.
Stayed 2 nights in Dec 2020
This review comes from a trusted partner site and has not been verified.

8/10 Good

A guest from Leland , NC

Great condo

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo 2504 has a nice view. The furniture was fairly new. We enjoyed the indoor pool and hot tub. The only downside is the parking at the lower lots and having to take the shuttle back and forth to our car, which was a slight inconvenience that became a major hassle on check out day when everyone was waiting for an hour.

6/10 Okay

Bonnie P.

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication

Pay attention to the details

We weren’t aware that we could only take two showers and then we had to wait 35 minutes before we could take two more showers. Parking was a problem. We went to the condo, unloaded, drive back to the parking lot, and took a shuttle back to the condo. When it’s snowing that’s a hassle. The owners need to updated.
Stayed 5 nights in Dec 2020
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Daniel M.

Thanksgiving getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family decided we were tired of being stuck in our house for covid and wanted to do the holiday in a different surrounding.Pros:- Spectacular view. Seriously, spectacular.- The kitchen was well stocked with pots and pans.- Wifi was strong and reliable.- Unit was very clean.- Kids loved the pool.Cons:- In addition to shuttling to parking, only five cars were allowed at a time to drive up and unload. So we waited in line at the security gate for 45 minutes before we could unload, and no one explained to us what the wait was about until we pulled up.- My showers featured about 60 seconds of hot water. If you have more than two people in your group, prepare for cold showers.- The fireplace is wood-burning.- The rental agency said check-out is at 10am, but what they meant was the key is to be returned at the office at 10am, which means that once you factor in the time to shuttle to your car, pull it up, load your things, then drive to the office, check-out is more like 9:15am.Overall, it was nice enough - the kids enjoyed the pool and we were able to cook out Thanksgiving meal in the kitchen without much trouble. And the view is truly unbelievable. But coming and going were serious ordeals.

10/10 Excellent

Nancy M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome condo

We enjoyed our stay it felt like home
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Dennis W.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great view and even in the fog, a nice peace and relaxation. The property was in good shape and has all the comforts that you could want. Beds were comfortable. Cleanliness was 4 out of 5 but that has to do with the staff that come in and pick up after each guest. Overall, no problems and I would return.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Tina W.

Nice little place in the clouds.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was nice, but the cleaning could have been better. Upon arrival I noticed dust on the entertainment center and base of the floor lamp in the living room. Also, there are mirrored walls in the dining and living rooms that were streaked, nothing too major until the next morning when I went to make coffee. The coffee pot had dried coffee and coffee grinds stuck in the bottom, and coffee grinds all inside of it, as I started to clean all that out, my hands became sticky from the outside of the coffee maker, it was just filthy inside and out. The oven had some much cleaner residue in it that it smoked horribly and smelled of burnt chemicals. The check in process was very easy, and everyone was very nice and helpful with the exception of one older gentleman who was at the front desk the evening that we checked into the property, he was not very nice and came across as a bit of an a**. We never saw him again after we checked in, and everyone else was extremely nice, eager to offer advice and directions.
Stayed 3 nights in Oct 2019
This review comes from a trusted partner site and has not been verified.

8/10 Good

Great Family Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First, we had a great experience with Cody & the rental company. Our check in package was ready before 3pm & we were able to get into our unit with no trouble at all.The views from the unit are lovely. The bedrooms are a nice size & the beds comfortable. The heated pool, hot tub, & sauna were all really nice to have. Overall, we enjoyed our stay. However, there were a few things that we wished we had known ahead of time:- We found that the water pressure & hot water would run out quickly, especially if someone else was using the other shower, or kitchen water, etc. - Parking is tricky. You pull up to the condo building, unload & then if you are one of the lucky few, you can park right there within close proximity to the front door (parking by permit only). However, we were not so fortunate and then had to take our vehicles down the hill to a 2nd or 3rd parking lot, monitored by a security guard and then ride the shuttle back up to the top where the building was located. We understood there was a shuttle, but we were under the impression that the shuttle would take us to the village, not just our car. Perhaps some clarity in that would be beneficial to future guests. It was really inconvenient with children/strollers/carseats to unload and reload before getting to your vehicle. It would have been more convenient if we had stayed a little closer to Sugar Mountain Ski Resort, in one of the condo units there.All in all, we appreciated the views & the service from the rental company, but probably wouldn't stay at this particular condo in the future just because it didn't fit our needs during our trip. But we wholeheartedly recommend it as a great location with beautiful views of the mountain on both sides of the building.

About the host

Hosted by Cody Hughes- Sugar Mountain Lodging, Inc.

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Premier Host

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