8/10 Good
Mark M.
20 April 2025
Liked: Location
Disliked: Cleanliness, communication
A bit short on satisfaction
Started by not able to get in the vacation home and calling Annie and getting the run around about a Schlage lock( which has been changed out by someone). We figured it out. Floors were very dirty as well as some walls. Housekeepers need to be spoken with. .We had to either wear sneakers all week or get other footwear tostop ruining socks. Day 2. When trying to lock the door we again called Annie and she had no idea how the new lock setup worked.Again we figured it out. When going to the pool the first time the gate was unlocked but the second time it was locked so i sent an email and to this day(8 days later) have not gotten a response.The neighborhood was quiet and very close to Walmart for groceries. Overall I not happy with customer satisfaction by the people in charge. Thank you for renting us your home but unfortunately we will not be returning.
Mark M.
Stayed 7 nights in Apr 2025