2/10 Terrible
Douglas L.
22 March 2025
Disliked: Cleanliness, check-in
They expect you to clean the house
My family and I have been renting vacation houses on the Oregon coast for almost 30 years. I can say that we will not rent this house again or house managed by Ocean Odyssey. Despite significant host and management fees this the house with filthy: one of the toilets hadn’t been flushed and carpets were covered with white hair or fur.Just before your arrival states they send a rules sheet that states:“Cleaning fees vary from home to home and are for sanitation and general cleaning only. Please leave the home neat and orderly in order to avoid additional cleaning charges. Additional cleaning charges are at ** per hour with a one hour minimum charge to be billed to the card on file”. Essentially, they expect you to clean the house. This includes doing part of the laundry:“Please wash and dry towels(at least have towels running in dryer before departure)…” So: if you have a long drive home: too bad. They expect you to hang around long enough to wash the towels and get them in the dyer which takes a little over an hour. The rules also state that:“Upon arrival, please make a thorough inspection of the home and report any damages or problems to our office immediately. Must Call and report or leave a message.”Which tells you that 1) Neither Ocean Odyssey or their cleaning crew spend enough time in the house to “make a thorough inspection and 2) yes they will try to hold you liable if the previous tenant trash the place.
Douglas L.
Stayed 4 nights in Oct 2024