6/10 Okay
stephen b.
3 January 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Served its purpose, but could be much better
I want to start with the things that our family liked about the house first. The home is in a nice area with close proximity to restaurants, a target, and the Disney parks which is convenient! It is very large with ample bedrooms and plenty of space for our family of 10 ten to be comfortable. The neighbors are nice, and the pond/lake is pretty and good for fishing. The pool area is also nice. Now for the things we were not so impressed with. Upon entering the home we were less than thrilled with the level of cleanliness throughout. The rug was (for a lack of better terms) gross enough for us to roll it up and store it elsewhere while we stayed there. The couches need to be deep cleaned. There was a build up of dust/grime throughout the house along the baseboards. Cobb webs in corners, dusty air vents, stained and dingey lampshades, the list goes on. The floors were so dirty that they turned the feet of our crawling baby black. We called the number provided and brought the lack of cleanliness to their attention and their response was pretty snarky and basically just said “well I cleaned it myself and it was clean when I left it this morning.” The house is in dire need of a DEEP professional clean. It is also in dire need of some updates and replacement of certain furnishings. The beds were absolutely awful, you could feel the metal springs protruding and stabbing you.
stephen b.
Stayed 8 nights in Dec 2024
