4/10 Poor
Connie W.
31 March 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Dirty
Communication was excellent. We love the complex & amenities (stayed at it last year in a different unit). Unit was nice, but beat up. Chunks of paint missing everywhere and marks on the walls. That we could live with, but it was filthy. Mold in the shower curtain, rust by the hooks. Mold in the dishwasher. Bathroom doors were dirty & had handprints on them. Some stains running down the wall. Crackers under the bedroom dresser. We had to clean the bathroom mirrors to see in them. Dishes were not clean-silverware drawer was disgusting. On Friday morning there was leakage in the master bath from the unit upstairs-assuming from the toilet because it was yellow/brown. Maintenance was quick to come check it out & figure out it was coming from upstairs and stopped the leak. But never came back to clean up what was in our tub. GROSS!!! We closed the bathroom door. So, our last 2 days 6 people had to share one shower/bathroom. Very disappointing. This has been our 8th trip to the Orange Beach/Gulf Shores area and this is the only unit we have been disappointed with.
Connie W.
Stayed 7 nights in Mar 2025