8/10 Good
Anna C.
9 January 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Pros and Cons of Pinnacle Residence
Pros and Cons of the property:Pros:*Location is excellent. Great walkability to great food, nightlife, beach is only a couple blocks away. You can be to heart of Malecon boardwalk in 10 mins walk. *Housekeeping was super on it and added a lot to our stay.*Staff very friendly and helpful.*Comfortable beds and lots of pillows to choose from.*Kitchen was fairly well equipped for the basics (could use sharper knives & simple ingredients like salt, pepper, oil)*Nice patio space for relaxingCons:*Pool is pretty cold, at least for January. They have a larger pool and a smaller one which is warmer, but no hot tub. The warmer pool could have been 5-10 degrees warmer to be more comfortable especially when you are trying to enjoy the pool in the evening time and it gets windy up there. My daughter was too cold in the pool and did not want to swim, which was our main reason for booking this property.*Roof top drinks are very expensive.*There were multiple things in our unit that were broken, ie cabinet drawer in main bath would not stay shut unless jammed with a towel, water dispenser on fridge (however they supplied us with bottled water for our stay because it was broken)*Coffee should definitely be provided with the stay, as well as sugar and creamer.Overall we had a very nice family vacation, but for the price and the disappointment with the warmth of the pool we will be staying somewhere different on our next trip to Puerto Vallarta.
Anna C.
Stayed 11 nights in Dec 2024