Condo

💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE

Photo gallery for 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE

Pool
Property grounds
Dining
Outdoor dining
Beach

Reviews

9.4 out of 10
Exceptional
2 bedrooms2+ bathroomsSleeps 6139.4 sq m

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Barbecue grill
  • Kitchen

Explore the area

Map
Puerto Vallarta, Jalisco
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪9 min walk‬
  • Playa de los Muertos
    ‪9 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪20 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Sleep Sofa

1 Double Bed

2 bathrooms, 1 half bathroom

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Outdoor play area
Dining area

About this property

💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE

This spacious, kid friendly, waterfront condo is the epitome of cozy and the perfect home-away-from-home. You’ll find yourself surrounded by the most calming ocean and mountain views right outside your private balcony. Three private balconies, in fact. Golden sunrises will greet you through the mountains each morning. During the day you’ll even catch some exciting views of dolphins! They can be spotted year-round, and peak whale season is Dec – Mar. Just outside your door is the Camerones Beach and the most awesome part is actually at night, when you can listen to the waves and rest to the beat of the ocean.

Conveniently located on a quiet local street in Downtown PV, you’ll find everything you need within walking distance. Shops and the Supermarket are within 2 walking blocks. Several exquisite seafood restaurants, happening bars and delicious taco spots are in Downtown. If you decide to stay in for a home-cooked meal, we’ve got you covered! How about your very own private chef? You can sign up for our BBQ service, where you will cook on a gas grill and even take care of the cooking, right for you if wanted. The personalized service doesn’t end there, we also provide in-house massages that can be requested. Essentially, we offer the benefits, security and service of a resort but the prices and reliability of a privately owned vacation rental.

Your comfort and safety is our #1 priority. That’s why we have a fully staffed building, 24 hour security, AC in all the rooms, laundry room with washer/dryer in unit, full kitchen, free high speed internet, all your beach needs (umbrellas, chairs, towels) and an on-site pool. This is a very safe neighborhood and we ensure a relaxing stay. There’s an elevator and stairs, taxis/ubers are available at all times and you’re only 10 minutes from the airport. Not to mention our airport transfers service where we will find you by name at the airport and chaperone you to your luxurious condo, just to enhance the Puerta al Mar vacation experience.

One of the #1 listed “things to do” in Puerto Vallarta is the scenic Malecón Boardwalk. Lucky for you, this is merely 5 blocks away or about an 8 minute walk. You’ll get to take in so many great sights and tourist attractions when staying at the Puerta al Mar while having the small town, community feel. You’ll feel comfortable enough to bring the whole family or group for any special occasion as we own multiple units, making our properties great for families with children, weddings, family reunions and any special event.

Some of the best golf courses in the world are only 20 minutes away, such as the Tom Weiskopf signature, Jack Nicklaus signature and Joe Finger signature. Should you decide to take a day trip, there are so many options from our location. Including the charming Yelapa, Islas Marietas, Majahuitas, Las Caletas, Sayulita, San Pancho, Mascota, Tequila, Punta Mita, and The Sierra Madre. After coming to Puerto Vallarta for over 20 years, we know you will have an amazing time on these adventurous day trips.

We pride ourselves in offering a uniquely, special experience in PV, as well as building friendships. 90% of our guests are repeat customers and we can’t wait to show you why!

Quick Facts about Puerto Vallarta:

Location:
Pacific Coast of Mexico along Banderas Bay - Mexico's largest natural bay in the northwest corner of the state of Jalisco.

Climate:
November to April: Average high 85F/low 63F
May to October: Average high 92F/low 70F
Rainy Season: Mid-June through September, mainly afternoon and evening showers.

Airport:
Located four miles from Puerta al Mar, has over 600 weekly flights, ground transportation available.

Currency:
Pesos, money exchange houses located in the airport, on nearly every street corner and at banks
throughout the city. Credit cards are widely accepted.

Electricity:
110 volt 60-current, same as the U.S.A., no adapters needed.

Population:
350,000 of which 6,500 are expatriates. 2 million visitors annually.

Economy:
Mainly tourist related. Also, agriculture, tobacco, cattle ranching and tequila production.

Local Time:
Puerto Vallarta is in the Central Time Zone (the same as Texas) which is two hours ahead of
California and one hour behind New York.

Restaurants:
There are more than 350 in town!

Beaches:
Vallarta has been named the best beach in Latin America by Travel and Leisure Magazine Readers
Survey, all 25 miles of it.

The Church of Our Lady of Guadalupe:
It took 33 years to build from 1918 to 1955; the trade mark crown was damaged in the 1995
earthquake and has since been repaired.

Nayarit:
Jalisco's neighboring state, just eight miles north of town is in another time zone, one hour earlier.

Taxis:
With more than 1,000 taxis in town, there is no problem hailing one. Taxi fares are set min PV; the
average fare is around $30 pesos or $6.00 USD. A trip across town - from the Marina to Los Muertos
Beach - will run about $60 pesos or $12.00 USD. Fares are posted in each taxi, the daily newspaper
and most major hotels. Asking about the fare before you get in may save you a few pesos.

Tequila:
Only Jalisco can bear the name of "Tequila"

Mariachi:
Traditional Mexican music born in Jalisco.

Wildlife:
Every year, winter in the Bay brings Humpback whales. Other animals that live in this area are:
dolphins, giant mantas, sea turtles, and over 100 different species of birds.

Famous Attraction - Casa Kimberly:
This love nest of Elizabeth Taylor and Richard Burton, was built in 1963 for $5,000 USD and sold years later for $450,000 USD.

** As Previously Mentioned ** We specialize in couples, families, large groups, weddings, family reunions, and cooperate retreats.. We have an amazing Villa that sleeps 16 guests and we also have our condo building (Puerta al Mar) in downtown Puerto Vallarta (15 minutes from the Villa) located directly on the ocean that sleeps an additional 28 guests. The condo building features TWO Penthouse units and TWO Superior Deluxe units directly on the beach. All units are listed on HomeAway for your viewing pleasure. In total we can host 42 guests at one time however if your group is larger we have an additional Villa available, just ask.

To see our other properties enter listing number (bellow) in search box where you enter your destination on HomeAway search page:)

Villa Tortugas sleeps 16: listing# 962737
Penthouse North sleeps 8: listing # 3495702
Penthouse South sleeps 8: listing # 981073
Superior Deluxe 2 North sleeps 6: listing # 930780
Superior Deluxe 3 North sleeps 6: listing # 997704

Property manager

Paulette Zdanow
Premier Host

Languages

English, French, Spanish

Add dates for prices

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

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House Rules

Check in after 3:00 PM
Minimum age to rent: 25
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

Events allowed: family gatherings, birthday parties, weddings
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas
Smoking allowed ONLY on the terraces and outdoors
Person paying for the reservation will need to provide a copy of government ID as well as names and ages of all other guests staying in our condo.
I'm sorry but there is no smoking inside the condo. If you are a smoker please smoke outside or you will be subject to a US$75.00 smoke cleaning fee.
Housekeeping service is included once a week, daily maid service is available upon request for a fee. Management office on-site with English speakers

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 28
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

We should mention

A car is not required for transport to and from this property

About the area

Puerto Vallarta

Located in Downtown Puerto Vallarta, a neighbourhood in Puerto Vallarta, this condo is in the mountains and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Bay of Banderas. Consider Act ll Entertainment Stages for a night out or Los Arcos if you're travelling with kids. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking and ecotours.
Map
Puerto Vallarta, Jalisco

What's nearby

  • Camarones Beach - 1 min walk - 0.1 km
  • Malecon - 9 min walk - 0.8 km
  • Los Muertos Pier - 3 min drive - 2.7 km
  • Cruise Ship Terminal - 5 min drive - 4.7 km
  • Playa de los Muertos - 9 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪Rico Mac Taco - ‬2 min walk
  • ‪La Naranja Azteca - ‬3 min walk
  • ‪El Barracuda - ‬1 min walk
  • ‪Captain Don's - ‬1 min walk

Frequently asked questions

Does 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE pet-friendly?

No, pets are not allowed at this property.

What time is check-in at 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE ?

Check-in begins at 3:00 PM.

What time is check-out at 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE ?

Checkout is at 11:00 AM.

Where is 💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE located?

Located in Downtown Puerto Vallarta, this beachfront condo building is in the city centre and within a 10-minute walk of Camarones Beach and Malecon. Playa de los Muertos is 1.3 mi (2.1 km) away.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 70 out of 99 reviews
Rating 8 - Good. 23 out of 99 reviews
Rating 6 - Okay. 6 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

9.4/10

Cleanliness

9.8/10

Check-in

9.6/10

Communication

9.8/10

Location

9.6/10

Listing accuracy

Reviews

10/10 Excellent

Miriam W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and location

We enjoyed our stay and were able to walk to many area of interest. The beach was nice to swim and to have some fun in waves. The pool was nice and warm, so great to have as another option. We would love to come back again soon.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruth P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic location

Minutes walk to grocery store and famous Malecon walkway and direct access to beach. Only 8 units in building and well staffed with management, maintenance and security. Beautiful unit with a big balcony off living area and smaller one off main bedroom. Each bedroom has its own bathroom.
Stayed 14 nights in Nov 2024

10/10 Excellent

Jean H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely Stay

Great location, walked everywhere. So nice to have the option of hanging by the pool or sitting on the beach. Lovely to sit on the terrace and watch the palm trees swaying in the breeze.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tyler S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and place

We stayed 7 days in November and we already booked our trip for next year.
Stayed 7 nights in Nov 2023

10/10 Excellent

Carina H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Puerta al Mar

Paulette’s place is BEAUTIFUL, everything is exactly as in the pictures, pool is amazing! The location is outstanding, everything you can possibly need is within walking distance and Paulette and Rosa are very quick to answer any questions or concerns. Will definitely stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Andrea F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

PV revisited

Overall, stay was quite nice. We really enjoyed the area a little bit of a drive to access Golf. The food was superb especially those small places off the beaten path the beach we would’ve enjoyed more if it had less rocks and was a little noisy on the weekend.
Stayed 8 nights in Apr 2024

10/10 Excellent

Ricardo G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing stay, great location.

My family and I truly enjoyed our stay. The location is perfect and super convenient. Located minutes away from supermarket, restaurants and shops. It’s right on the beach with easy private access in and out of building. The view from our living room balcony was beautiful. Don Carlos was super helpful and accommodating when we needed beach chairs and umbrellas put out and in. Check in and out was a breeze and unit has washer and dryer that came in so handy. Would definitely stay again. Great spot definitely recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Y M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Location is perfect

We had a great stay. Late check in was simple and rental was clean, comfortable and just as described. The view and beachfront location made our stay well worth it. The mattress could have been a little more comfortable but we slept like babies with the sound of the waves all night. AC units and appliances worked well. Washing machine mode button does need some repair and only worked with hot water but we had no problem using it. The location was ideal for our small family. Just a few minutes walk to the malecón and anything else we could need. We will definitely be returning for future stays.
Stayed 4 nights in Jun 2024

10/10 Excellent

Renee S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

10 day stay

Great property in a good location.
Stayed 10 nights in Feb 2023

8/10 Good

catherine a., Canada

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved our suite and the area

Great location! Loved our suite and very lovely ! Staff our excellent!Will be back for sure!!Love PV!!
Stayed 28 nights in Jan 2020

10/10 Excellent

Patti C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing beach vacation

I stayed here in may with my sister and the place was beautiful and extremely easy to get to the beach. Swam in the ocean every day and sometimes the pool when we didn't want to get Sandy. Sunset dinners on the balcony (or nearby beach restaurants) were beautiful.
Stayed 5 nights in May 2023

10/10 Excellent

Pam V., Victoria

Liked: Cleanliness, check-in, communication, location, listing accuracy

Special Place

A great condo with decks looking over the ocean and a deck towards mountains for the morning sun. Well stocked once we discovered the pantry in the laundry room. The neighbourhoods is great. Off the Malecon but close enough to walk to it if you want. Two grocery stores a short walk away.
Stayed 12 nights in Jan 2024

8/10 Good

Todd K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great again!

2nd time staying in condo. We loved the breeze off the waterand Marth is awesome. One thing that good be better is the chairs on the patio, very uncomfortable but other than that a great place!
Stayed 6 nights in Feb 2022

6/10 Okay

Lynn B.

Liked: Cleanliness, check-in, location, listing accuracy

Disco

The facilities were good.There are good restaurant’s within walking distance. The only complaint is the thumping disco that went on every night until 4-6 am
Stayed 14 nights in Mar 2020

6/10 Okay

Edward W.

Liked: Check-in, location
Disliked: Cleanliness, communication

Nice but worn and needs updates

Nice location and staff but very dirty on arrival HVAC leaked water most of the time w were there Doors are flimsy and hard to operate Had to ask security multiple times to ask partying trespassers to leave the private beach area outside our window. Police on the street stopping people at 3:00 AM overall we had a good stay but would not go back to that specific location
Stayed 7 nights in Feb 2024

10/10 Excellent

Brenda s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location, great property

This condo was perfect for our girls trip. Grocery store, restaurants, street tacos, captain Don’s bar, shops, all within a 5 minute walk. We walked to the Malecon almost every day. 25 minute walk to the Malecon. Swimming in the ocean or the pool, pool was heated, ocean was slightly cool. Security was very good. We even witnessed a turtle coming onto the beach and laying her eggs! Would definitely stay here again.
Stayed 8 nights in Feb 2022
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Colin W.

The perfect place in Puerto Vallarta

We have just returned from 2 marvelous weeks in PV staying at Puerta al Mar. The suite is on the beach overlooking a heated pool. Sunset pictures garanteed every eve. The suite is very clean with all amenities provided. A great deck and awesome BBQ. The staff are very freindly and can't do enough to make sure your stay is pleasant. The location is close to a large supermarket and several blocks to the Malecon (boardwalk). No car required here. Lots of fine resturants to choose from all within walking distance. 20 minutes on the bus to Walmart. Locals very freindly and helpfull. We will be back.
This review was submitted before 2018 and has not been verified.

8/10 Good

Great location

PuertaAlMar is a fairly-new, quality building in a great location - on the beach, an easy walk to the Malecon, and convenient to Leys (for groceries) and many restaurants and take-outs. The building staff (and owner) are very friendly and eager to assist with any problems. We had a great 4 week stay. Our only warnings: 1. There are a couple live band locations nearby whose music drifts into the condo in the evening. 2. The cable tv is Sky - mainly Spanish language. No familiar US or Canadian channels

10/10 Excellent

Coral S., Maricopa, AZ

Liked: Cleanliness, check-in, communication, location, listing accuracy

Felt at home! Staff was exceptional… Location wonderful!!

The location of this property is right on the beach on one side with mountain and town on the other. Malecon is close by with all it’s art and attractions. Marta is the best! Anything you need, she is there for you. David is the security guard that watches over you at night. Manuel keeps the grounds and pool spotless. Rosa is the house keeper. The breeze through the condo kept us cool and relaxed. We were there to relax and that is what we did. The only issue was the uncomfortable chairs outside. We loved to relax on all the balconies but were limited due to that. We really enjoyed our stay. Great Restaurants, shops, grocery store and banks were within walking distance. We also enjoyed all the fun happenings on the beach. Glad we went…
Stayed 14 nights in May 2022

8/10 Good

Greg A., Ellensburg, WA USA

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spectacular

The property location and condition are excellent. Some minor repairs could be made to the condo, such as the sliding doors, blinds, and water fixtures. My stay was great until a child had an accident in the pool during a party a condo owner was having, I noticed that they were only vacuuming the pool and the owner did not witness the accident which was quite bad. The pool needed drained cleaned and refilled. The other property owner whom was a Mexican national then made threatening remakes and racial comments. I felt unsafe as him self and several guests surrounded me. In the end the host had the pool drained and refilled, filtered and I avoided the other owner the best I could for remainder of my stay.
Stayed 6 nights in Aug 2023

10/10 Excellent

Linda N., West Monroe, LA

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect spot for relaxing on the beach

This condo was perfect for us! It has stairs and an elevator which is nice. The decor was very nice and the bed was comfortable. We loved the balconies and ate breakfast there almost every morning. The condo has huge glass windows and doors, so the views are amazing. You can hear the waves lapping at the shore line every night as you drift off to dreamland! All the amenities of the condo were very nice and comfortable. We enjoyed the pool, the beach chairs and umbrellas, the beautiful beach and the colorful rocks. I collect Sea Glass and I returned home with a nice new collection. The condo is within walking distance of many restaurants and the grocery store. I like that Jorge or David were always looking for us when we returned from our ventures in the town. Martha gave excellent restaurant suggestions! No negatives from us.
Stayed 6 nights in Nov 2020
This review was submitted before 2018 and has not been verified.

8/10 Good

bruce l.

Our stay was Great

Our stay at Puenta Del Mar was great. The condo is right on the beach, close to shopping and the Malecon and the pictures are perfect representations of what to expect. We stayed at the condo with another couple who got the master bedroom leaving my wife and I to the second bedroom. Our primary complaint is that it took a couple of nights to get used to the music coming from Captain Don's bar across the street. On the nights when they had live music, it was very loud. There was also a large, barking dog in the auto repair shop's yard across the street. We could not get the sliding door to the balcony off the living room to lock, the ice machine in the fridge didn't make ice, the shower drain in our bathroom was plugged when we got there, the jacuzzi was under repair, there were only 2 lounge chairs assigned to our condo, etc. None of these were big deals, and the condo staff was very helpful,friendly, and courteous. It was just annoying to have to deal with these things on vacation, hence the 4 stars instead of 5.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mike E., The Woodlands, TX

As advertised

Was happy to see that the accommodations were every bit as nice as the pictures, which isn't always the case. Great location within blocks of restaurants, shopping, and of course the view of the ocean can't be beat. Cons - bed in master is rock hard, doesn't have adequate (comfortable) seating for 4 people in living room, and I got a surprise when I didn't receive 100% of my security deposit back. I guess the small print of the lease agreement indicates that tenant will be billed for any electric overages. We always turned off the AC when we were not there, so in my opinion the allowed KW are too little, and there is no way for the guest to have a clue if they are or have used too much. Just have to wait and leave it to the owner's discretion what they choose to give you back from deposit. Don't let this deter you from staying here though, beautiful place, just make sure to inquire about electric billing details upon check in.

8/10 Good

Donald W.

Liked: Check-in, communication, location, listing accuracy

Location good, service so- so

Location was great but inside needs updating. Dishes provided were not clean, just put in cabinet with food in them. Dresser drawer missing handle, table centerpiece chipped, various plastic hangers strewn about closet, tacky and old plastic signs displayed for non smoking and to squeegee the shower after using (?). Bedroom balcony had bird poop everywhere as did the pool chairs. One had same spot the entire week, never cleaned once. Bed was comfortable though and location can’t be beat. Service was so-so: would accommodate requests but we didn’t feel welcomed, more like a bother with lack of friendliness. Huge issue of allowing public to come onto private roped off part of beach reserved for condo guests. Drunken people climbing trees, drinking glass 40s and the best… a Homeless person slept there an entire day, as condo staff did nothing to ensure this area was for guests only. Mandatory insurance tacked on after booking, as was numerous fees. Also received contract one week prior, which was due within 24 hours. Really??? No lawyer in US can review that quickly so we’re forced to sign or forfeit payment. Have not received deposit back although we left condo spotless. Assume that was buried in fine print of bs contract. Overall great location but biggest issue was there was no warm welcome ever except for by the night security guard. We were just weekly guests to tolerate. This is severely overpriced and in addition had various bs required fees and insurance an unacceptable timeframe to review the fine print.
Stayed 6 nights in Apr 2022

6/10 Okay

Karen C.

Liked: Check-in, location

Great Location some improvements needed

This is a great location, great view, the heart of 5th December, many restaurants within walking distance, grocery stores, local market(end of San Salvatore), walking distance to the Malecon. Be prepared to have late night noise on beach side Partying/fireworks and band noise on the street side(we used white noise and it didn't bother us). The condo is quite nice, as with other reviews a little TLC is needed ( complete the dishwasher installation, not mounted so it tips forward, fix the balcony sliding doors - master very difficult to close, deep cleaning needed, dust balls hanging from doors, coffee table ledges full of dust) if these things aren't cleaned, makes you wonder - which leads to the cockroaches found in the kitchen. We notified the concierge on our way out to lunch who said she would contact Paulette and advise us, while out for lunch Paulette had instructed her staff to go fumigate, firstly Paulette should have asked out permission to have her staff enter the suite while renting(she acknowledge this oversight)and secondly were we ok with the fumes while staying there, which we were not(individual health reasons),when communicated to Paulette she didn't respond for a day, indicating no other tenant minded it being fumigated while staying there and it wont cause lung conditions. She dismissed our individual health issue, rather grouped us as other renters. We also would have appreciated the opportunity to put anything away that was on the counters before fumigation. We've stayed at many condos of the same caliber/cost as this one, and have never encountered the lack of supplies - one roll of Toilet paper(which is disclosed in the agreement),no dishcloth, two garbage bags, no laundry soap, 3 dishwasher tabs, sparse kitchen/cooking supplies. For the small cost to supply these items when applied to the rental cost-supply the condo with the bare amenities, renters will wash towels more frequently etc. Having the tools to keep the condo clean goes a long way for the rental property too. The master suite has a sewer smell most of the time, we tried running water to ensure the P trap had water in it - not sure if this did anything - sometimes the odor would lighten up we ended up buying air fresheners for the master to mask this. The pool area was very nice with quick gated access to the beach, the Dulce, Rosa and Jorge we excellent to assist us with anything. In summary a few improvements/supplies would make this rental worth the cost.
Stayed 14 nights in Oct 2022

About the host

Hosted by Paulette Zdanow

Host profile image
Serial Traveler | LOVE Mexico | Positive Engager | Entrepreneur | Lover Of Life | Proud Mother | Good Wine | Wants To Make A Difference | Three Languages

Languages:

English, French, Spanish

Premier Host

They consistently provide great experiences for their guests