6/10 Okay
Terrie F.
7 April 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
NEEDED PEST CONTROL
PROS:The location was very close to everything. Loved being steps away from the beach and the pool. Unfortunately the pool was not heated so could not enjoy it. Lots of lounge chairs around the pool tho which was very nice. The pizza at the restaurant was very good. They had bike rentals right at the resort. There was a guy named Tucker that was working the day we rented bikes. He was very friendly and gave us a lot of information about the island. CONS: The place needs a good thorough cleaning. We experienced a lot of bugs. The bathroom had tons of ants and the kitchen also had a lot of ants and other bugs that would hang around the sink area. I notified the manager who told me that pest control would be there in a few days. They never showed up. I messaged the manager again and she basically said it’s up to the resort to take care of the problem. Totally unacceptable!!! So, unfortunately we had to deal with the bugs everyday!The WiFi/internet is awful. When it did work it was very slow. Other times you couldn’t even watch tv without it cutting out and saying service was unavailable. I would stay at the resort again but not this unit!!
Terrie F.
Stayed 9 nights in Mar 2025