10/10 Excellent
Tiffany L.
1 January 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
New Year Getaway
This was the 1st time I have used Vrbo, the booking process was easy. As this was a last minute decision to getaway and we absolutely LOVE Michigan and all it has to offer, and it never disappoints.The property called us on our way to let us know there was a problem with the room that I had originally booked, but not to worry and that they were upgrading us to another condo and left our checkin in packet in the mailbox in the lobby with our name on it that had everything we needed to check in after hours.Upon arriving our condo was very clean, smelled amazing and fresh feeling. One thing we always like to have is a functional kitchen and again our needs were met above and beyond with the upgrade. Charlevoix may just have become another one of our spots that we will most definitely be coming back to. If I had anything to say needs improvement or looked into is that the the walk in shower was one of those that a senior or handicap person would use and it did keep us showered lol, it was just that the shower head had a rainfall head and a hand held shower head and the knobs to work everything just right was challenging as it would spray/leak water over the fittings and cause water to run on the floor or the top edge of the unit so we tried to reduce the water mess as much as possible and soaked up with towels. Overall a 9/10 for us and would recommend anyone to stay. Thank you Christine for your open and clear communication throughout our stay.
Tiffany L.
Stayed 2 nights in Dec 2024