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2/10 Terrible
A guest from Duncraig , WA
30 January 2025
No AirConditioning and Ants Nests
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were not happy with our stay at the Windsurfer Chalets. This being our third year staying in the same chalet, we knew what to expect.We arrived to a laminated note telling us the airconditioning was not working. When speaking to the chalet contact, we were told that since they provided a fan and small portable air unit this was sufficient. Also that it was in the terms and conditions if something wasn't working, its not their responsibility. Only when pressed were we offered compensation. Since we had to leave the doors open, and the screen doors shut to get any relief from the humidity and heat, all of the unit, our bedding, belongings etc were covered in grime, dust and dirt that came in on the wind.On top of this we found the nest of ants living in the wall of the kitchen. No, not ants coming in from the heat but a nest within the internal wall. No help or explanation or compensation was offered for this. None of the other 4 units in the row had this experience while we were there. We ending up leaving after 2 nights. We and the rest of our group will not be rebooking.
