This review comes from a trusted partner site and has not been verified.
6/10 Okay
Jessie B.
2 February 2025
Great location, poor management
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love coming to Crescent Head and visit regularly. This is our first time staying in the apartment. The location is great and the apartment is a good size for a family with everything you need. My main issue is with the management. We found the place quite unclean, with dust everywhere, spider webs and what looked to me like a dead mouse inside the property. I sent these details and pictures to Elders and we checked out a day early. They said they would respond, but it has been several weeks and I still have no response from them. I followed up 13 days after my initial email and still no response. If this was my rental I would be frustrated with this level of customer service.