Entire home

3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS

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Master King En-suite on Main Floor with king bed, 32' TV, nightstands, dresser and crib
Formal Dinning Room Seating 8
Family Room with 60in LCD TV
Pool area
Living room and dinning room

Reviews

7.4 out of 10
Good
7 bedrooms4+ bathroomsSleeps 18278.7 sq m

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Hot tub
  • Outdoor space

Explore the area

Map
Kissimmee, FL
  • Mystic Dunes Golf Club
    ‪10 min drive‬
  • Orange Lake Golf
    ‪10 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪21 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪27 min drive‬

Rooms & beds

7 bedrooms (sleeps 18)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 Queen Bed

Bedroom 4

1 Queen Bed

Bedroom 5

1 Queen Bed

Bedroom 6

1 Single Bunk Bed and 1 Single Bed

Bedroom 7

1 Single Bunk Bed and 1 Single Bed

4 bathrooms, 1 half bathroom

Bathroom 1

Toilet

Bathroom 2

Towels provided · Bathtub · Toilet · Shower only · Hair dryer

Bathroom 3

Bathtub · Toilet · Shower only

Bathroom 4

Bathtub · Toilet · Shower only

Bathroom 5

Towels provided · Bathtub · Toilet · Shower only · Hair dryer

Spaces

Deck or patio
Kitchen
Separate dining area
Garden

About this property

3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS

Edwin Island is perfectly located on the exclusive Emerald Island gated resort community, less than 3 miles from Walt Disney World in Kissimmee, Florida. Everything is New! With 7 bedrooms and 4.5 bathrooms, this fully air-conditioned, elegant, clean and spacious Orlando vacation home is perfect for family groups, sleeping up to 18 guests:
- Spacious floor plan with 7 bedrooms, 4 and half bath, 2 living room, plus private pool and games room
- All space are covered by laminate and tile to be easily cleaned.
- Large family room with sofa and 60 inch TV
- 2 King sized master en-suite downstairs and upstairs with 32' LCD cable HDTV.
- 3 Queen sized bedroom upstairs with 24' LCD cable HDTV.
- 2 kids room with twin beds and bunk beds with 24' LCD cable HDTV
- 4.5 bathrooms
- Private outdoor pool, pool is optional
- BBQ is available for rent
- Free access to all facilities within the community
- Free long distance phone calls to USA, Canada and Purto Rico
- Complementary high speed WiFi internet access in unit
- Digital Cable TV included
- Baby gear included (baby gate, crib, high chair, stroller)
- Fresh towels and linens included
- Fully equipped dine-in kitchen with new appliances
- Full sized washer and dryer included in unit
- Game room in unit
- Hair dryer, ironing board & iron included
- Friendly customer support from a dedicated manager throughout your stay
- Gated community with 24 hour security guard Resort : Clubhouse with full games room, exercise room, Sauna, DVD rentals, Tiki bar pool side, Basketball court, Sand volleyball.
- Free on site parking
- contactless Check In

A extraordinary experience awaits you at the prestigious Emerald Island Resort Community that just minutes away from the excitement of Orlando. This community provides the premium amenities vacationers have come to expect from an all inclusive luxury resort above the rest! You'll enjoy unlimited access to all that Emerald Island Resort has to offer, including a premier wooded preserve with a walking trail, a captivating fountain and a relaxing nature pond. Emerald Island Resort is a true vacationer's paradise. You will enjoy dining and mingling at the exclusive restaurant and tiki bar and you will be impressed with the other superior features found in this luxury resort community, including the world-class volleyball and tennis courts, clubhouse sauna, heated pools and spas, internet cafe and more!

Vacation like a V.I.P. in your luxury vacation home at the Emerald Island Resort that features opulent and comfortable surroundings to be enjoyed throughout your stay. You'll take notice of the sleek and modern décor in your vacation villa the moment you step inside and will be greeted with an abundance of entertainment options, both indoors and out. Your luxury vacation villa includes a large 60' LCD TV with HDTV for your viewing pleasure. Air hockey and pool table inside in-house recreation room will keep you and the kids entertained for hours too. And when it is time to really unwind, you'll be delighted when you step outdoors to your very own conservatory that boasts an estate sized swimming pool and invigorating spa that will leave you revitalized and refreshed.

When it's time to whip up a great meal or snack for the kids, you'll be right at home in the gourmet kitchen with elegant wood cabinetry and upgraded stainless steel appliances. Everything that you need to satisfy your culinary desires is within arm's reach, including a refrigerator, range, microwave, coffee maker, blender, toaster, and an assortment of cookware. And you'll never run out of dining space for your family and friends, with in-kitchen dining service for six and off-kitchen dining service for an additional eight guests in the dedicated dining room of your luxury vacation villa. Fulfilling your desire for fun in the sun is right outside your door, in your own private solarium that will captivate you. Take a dip in the pool or indulge in the soothing hot tub, as you take in the mouth watering aroma of what's cooking on the grill. Once you're refreshed from a dip in the pool or spa, you will definitely enjoy dining outside on the patio of your Emerald Island vacation home.

After a day of fun in Orlando, you will surely appreciate the convenience of 4 ½ bathrooms in your luxury vacation home to satisfy the grooming and personal care needs of your family and guests. And when it's time to retire at the end of the day, you'll be able to luxuriate in one of the five luxurious king/queen bedroom of your choice in your Emerald Island vacation home. The young children will love bunk beds in the room. If you are traveling with a toddler or infant, you can leave the baby gear at home because your Emerald Island vacation villa is baby ready with a high chair, stroller, pack n' play and baby crib. And if you are visiting us with more than one baby, we can provide the extra baby gear that you need.

Emerald Island Resort provides a vacation home of excellence that is on a level far above other destinations in the Orlando area. Book your reservation today and look forward to experiencing all the amenities that set this luxury vacationer's paradise apart from the rest!

Keywords: Disney Vacation Homes, Villas in Orlando, Orlando Rental Homes, Resorts in Orlando

Vacation home provides starter supplies.
STARTER SUPPLIES:
• 1 Dish Sponge
• 1 Paper Towel
• 1 Dish detergent
• 2 Extra Trash Bags
• 1 Small Bar Soap Per Bath
• 1 Toilet Paper Roll Per Bathroom
• 1 Extra Toilet Paper Per Bathroom
• Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay.

THIS HOUSE IS SELF-CATERING. Please stop by your nearest supermarket to purchase personal toiletries and desired meals.

HOUSEKEEPING: There is no daily housekeeping service provided at the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by a professional cleaning company. Clean sheets and towels will be available in the unit. Mid-stay cleaning services during your stay can be requested for an additional fee.

POOL HEATER: VERY IMPORTANT
1-Cost: $25 per day for pool heat. If you have pool heat, then it will automatically include spa heat.
2- minimum 3 days or equivalent amount. Needs to be requested and paid until 2 days before check-in.
2-Heat is only turned on/off for the whole stay. Minimum: the whole stay.
3-Temperature will not exceed 95F.
4-Must be requested 2 days in advance.
5-It takes 12 to 24 hours to feel changes in the water temperature.
6-Attached spa It can be heated separately per request. Spa only heat is $15/day without pool heat.
7-Heaters work through HEAT EXCHANGE and WILL NOT WORK in cold weather. If you still would like to heat the pool during cold conditions and it does not reach the desired temperature, we cannot offer a refund.
8- Pool pumps runs for 12 hours(9am-9pm). Please see house rules in the website for exact time.


GAS BBQ rent:
•Grill Fee - US$ 65 for less than 7 days(Propane and Cleaning after checkout. Needs to be requested and paid until 2 days before check-in, non refundable)

FOOD: As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets, hence, all food items will be removed after the guest checks out and no supply of items such as condiments, or coffee powder will be provided prior to check-in.

TRASH DISPOSAL: Please observe trash collection days and place trash in the resort dumpster daily to keep a clean home.

PACKAGES (ONLINE PURCHASES)
• You may send packages to the home during your stay. They will be left on the doorstep.
• If the online seller uses USPS, it will not get delivered as the Post Office does not recognize vacation homes as regular addresses and the package will be returned back to the sender. UPS, DHL, and FEDEX will leave it at the doorstep.
• we are not responsible for missing or misplaced deliveries.

Property manager

Villas Deluxe

Languages

English, Spanish

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Free WiFi

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
Crib, Highchair, Stroller are free to provide
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
Vacation home provides starter supplies. Please stop by the nearest Supermarket to gather any additional items you may need for your stay.
BBQ is rented with an additional fee. Pool/spa heat is optional with an additional fee. The community clubhouse charge $20/car for gate access card.
Guest shall not park in the game room. Current Guest is responsible for dumping the garbage left from previous guest if can not wait for garbage day.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is required for transport to and from this property

About the area

Kissimmee

Located in Kissimmee, this holiday home is near theme parks. Mystic Dunes Golf Club and Reunion Resort Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Disney Springs™. Travelling with kids? Make time for Walt Disney World® Resort, or head to an event or a match at ESPN Wide World of Sports Complex. Discover the area's water adventures with rafting and fishing nearby, or enjoy the great outdoors with mountain climbing and cycling.
Map
Kissimmee, FL

What's nearby

  • Island H2O Live! - 8 min drive - 5.9 km
  • Mystic Dunes Golf Club - 10 min drive - 6.3 km
  • Orange Lake Golf - 10 min drive - 7.8 km
  • ESPN Wide World of Sports Complex - 17 min drive - 12.1 km
  • Disney's Animal Kingdom® Theme Park - 21 min drive - 14.8 km

Getting around

  • Kissimmee Station - 30 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 27 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Bahama Breeze - ‬9 min drive
  • ‪Olive Garden - ‬9 min drive
  • ‪Portillo's Kissimmee - ‬9 min drive

Frequently asked questions

Does 3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS have a pool?

Yes, this property has an outdoor pool.

Is 3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS pet-friendly?

No, pets are not allowed at this property.

What time is check-in at 3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS ?

Check-in begins at 4:00 PM.

What time is check-out at 3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS ?

Checkout is at 10:00 AM.

Where is 3 Miles to WDW - Emerald Island Resort - Gated - 7 BEDROOMS located?

This family-friendly Kissimmee holiday home is within 3 mi (5 km) of Island H2O Live!, Mighty Jungle Golf and Bonanza Golf & Gifts. Walt Disney World® Resort and Surfari Water Park are also within 6 miles (10 km).

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 78 reviews
Rating 8 - Good. 17 out of 78 reviews
Rating 6 - Okay. 15 out of 78 reviews
Rating 4 - Poor. 9 out of 78 reviews
Rating 2 - Terrible. 7 out of 78 reviews

6.8/10

Cleanliness

8.6/10

Check-in

8.0/10

Communication

9.2/10

Location

7.4/10

Listing accuracy

Reviews

6/10 Okay

Larry R.

Liked: Communication, location, listing accuracy

Golfers only stay/trip

The house clean and all enjoyed our stay. The pool area/patio was somewhat dirty. There was some mold on the the walls in the pantry. The group of golfers staying didn’t smell or notice any odors while there but when We all arrived home our wife’s pointed out that all our clothing from the trip had a musty odor.
Stayed 11 nights in Feb 2025

6/10 Okay

Stephanie H.

Liked: Check-in, communication, location
Disliked: Listing accuracy

Plenty of Room But...

Property really needs some updates. Bathroom floor are peeling up and the bedroom furniture has so much wood/water damage. We didn't have any tv service for 5 of the 7 bedrooms. We used our playstation to stream in the living room.Cable company said it was because owner did not update the cable line in the attic. we waited 6 days before we cold all watch tv. We left the next guests all of the extra paper towels and toilet paper and a few extra bath towels as there are not many provided. Should have towels for at least 7 or 8 people for a home that has 7 bedrooms. Pool was nice. We were very close to WDW and that made it worth it. We have talked to other owners in the neighborhood and next year will look into booking with them. Air conditioner did work very well, never needed to lower it and it was very hot. I would suggest to check to see if everything is working prior to each guest checking in. Housekeeping can do this just by turning on the tv's. Almost all remote controls were missing batteries or had black electrical tap on the back to hold in batteries. If the furniture was replaced, tv working and more bath towels are provided we would stay here again.
Stayed 8 nights in Jul 2024

2/10 Terrible

Timothy B.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Renter

Was unable to stay due to the unsafe safety conditions at the home.When we arrived at the home it wasn't clean and smell like dogs was living in this home. Pool sliding doors , one wouldn't close and the other one wouldn't open. The pool looks like it needs to be resurfaced. Hot tub didn't work. The pictures that's shown the sight doesn't reflect the current condition of the home in fact there totally different. I wouldn't recommend this home to nobody?
Stayed 7 nights in Jun 2024

4/10 Poor

Paul M.

Liked: Check-in, communication, location
Disliked: Listing accuracy

2626 Emerald Stay

The house had a good layout and served us well in that regard. The furniture is very worn in most rooms. The kitchen table should be discarded. I've stayed in many VRBO's and they were all in much better shape. This place is in need of some careful TLC. If that is done it would be a great place to stay.
Stayed 10 nights in Feb 2024

10/10 Excellent

Tia B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Repeat Rental

This is the second time we have stayed at this property and have been pleased. There were some minor issues this time (they could not have been avoided), but getting them resolved was easy and done quickly. I would definitely choose to stay again. No complaints at all.
Stayed 5 nights in May 2023

10/10 Excellent

Rebecca P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Friends Trip

This property was perfect for our large group of friends. Everyone had a bed to sleep in, with plenty of living area space as well! The pool and hot tub were great to come home to after being out running around all day. The house was basic but had everything we needed. We would recommend this house for low maintance people.
Stayed 3 nights in Feb 2023

10/10 Excellent

Deanne T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

perfect home away from home

We have stayed in Emerald Island several times. This was one of the best experiences. The home was clean and updated. There was plenty of room for everyone to enjoy without feeling crowded. We will definitely be rebooking this home again next year. The entire process was easy and stress free, from booking, check-in and departure. The owner made things great!
Stayed 4 nights in Feb 2023

6/10 Okay

Brooklinn L.

Liked: Communication, location
Disliked: Listing accuracy

Buy everything!

So the listing tell you that laundry soap and toilet paper is not provided but we had to buy LITERALLY everything. No: -Trash Bags -Dish Soap -Sponges -Ect. There were only 4 forks for 14 of us... For the price I just expected to have more amenities provided. 1 set of pots and pans.. It was a nice house and plenty of room just spent more than planned on those types of items. Most places we have stayed in the past had these. A heads up would have been nice. Good things there was a walmart 5 minutes away.
Stayed 7 nights in Jan 2023

8/10 Good

Jessica G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place. But needs a little up keep.

Great location. House met our needs. But furniture needs to be upgraded. Chair cushions on dinette set were ripped and chair legs were loose. Also game room needs update. Only main issue was security at gate not letting registered guests in.
Stayed 12 nights in Dec 2022

10/10 Excellent

LORETTA B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Getaway Stayed August 2022

My family and I enjoyed the house we had a blast. Yan is an excellent host. Thank you
Stayed 3 nights in Sep 2022

10/10 Excellent

Holly Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Decent stay for a large family

We have a large extended family and this listing was large enough for everyone to have enough room .
Stayed 3 nights in Aug 2022

4/10 Poor

Kysha T.

Liked: Cleanliness, check-in, location
Disliked: Listing accuracy

Disappointing

July 2022-When we arrived, the cleaning lady was still there, so we couldn't get in until 4:30. The pics on the website are very deceiving. The livingroom is not fully furnished, just a loveseat. The sofa that goes with the love seat and another loveseat was in the family room. The furniture pictured on the website in the family room is gone. Two of the chairs at the kitchen table were broken. We took two chairs from the dining room table so we could eat together in the kitchen, where we preferred. The kitchen only had small and medium sauce pots and pans. We had to borrow a large pot and skillet for spaghetti night. No colander, I bought one from the dollar store. A toaster oven would've served better than a toaster. Pool area is small, not enough room to sit comfortably and walk with safety gate up. Not recommended for small children, our youngest is 18. A lot of the other homes have extended patios, where there is more walking room for little ones. Air hockey table in garage is broken. Master BR downstairs where my parents slept, the bed is high, please watch your shins. Upstairs Master BR was shocking. The linens were old and worn, but clean. The furniture...what I thought were large drops of paint on the dresser and both end tables were pieces missing. Like someone was picking or peeling at the surface, or spilled something liquid on it. At least cover these areas with a nice cloth, if you're not going to replace it. Again, how the house looks in the pics is NOT how it looks in person. Furniture definitely needs to be updated. I will say, the place was clean. I saw a review that complained of bugs/roaches. We did not have that problem at all.
Stayed 5 nights in Jul 2022

6/10 Okay

Rebecca B.

Liked: Check-in, location, listing accuracy
Disliked: Cleanliness

Disney Vacation

Upon arrival, I went to the supermarket and bought cleaning supplies to re-clean the house. There was snack items under the bed and the dresser. The property was infected with roaches in kitchen, upstairs bedroom and bathroom. Totally unacceptable! One of the kitchen chairs popped in half when my grandson sat in it. The trash can was full upon our arrival last Sunday; had to wait until Wednesday for the truck to come
Stayed 6 nights in Jul 2022

4/10 Poor

Quabisha D.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Never again

The quality of this property was poor. You don't even have enough kitchen ware to cook a good meal for your family. The game tables are broken and missing pieces. The garage door handle and door are broke....the property had roaches and the owner is just a person out to get money and couldn't care about the tenants who are renting the property.
Stayed 3 nights in Jun 2022

10/10 Excellent

Faye T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Vacation

The property was great. My family enjoyed the pool. The house is very spacious.
Stayed 6 nights in Jun 2022

8/10 Good

Campos R., Dalton , georgia

Liked: Cleanliness, check-in, communication, location, listing accuracy

Casa amplia

La casa está amplia estábamos cómodos, me gusto que todas las tiendas y los parques nos quedo cerca, el problema fue la Piscina está pequeña y muy sucia cuando regaban el césped entraba agua con tierra el cual le informamos al propietario trataron de arreglarlo pero seguía igual tienen que darle mas mantenimiento, no lo pudimos disfrutar aunque pague extra por el jacuzzi del agua caliente separado, sillas estaban rotas espero que reparen y actualicen la propiedad.
Stayed 6 nights in May 2022

10/10 Excellent

Yolanda E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family trip

Me and my family enjoyed the house. With a little TLC this home will be even more beautiful.
Stayed 3 nights in May 2022

2/10 Terrible

Debby F.

Disliked: Cleanliness, check-in, communication, listing accuracy

Reminded me of an unkept frat house, save your $$$ keep looking!

For the $$$$$ paid for 7 nights and a house that sleeps 20, ( we had 10 total) I was taken back by the lack to maintenance. Nothing is new as stated in the listing, just about every wall, table, dish, chair, screen mesh was dirty, broken or unusable! Kitchen table and chairs wobbly, for a 7 night stay we got 2 rolls of Toilet paper and 2 dishwashing pods and 1 trash bag, Dishes were dirty out of the cabinet. All furniture bed, end tables, couches, worn, torn warped or broken. Beds also broken - like broken and not usable. I had to scrape off harden on sauced of some sorts. Bed covers were dirty and stained, each wall had food and nastiness on them, hand rail to second floor broken and disconnected from wall, each air vent for (ac/heat) had black soot / dirt on the wall where air came out. Just about every member that stayed for the week had sore throats, coughs and even bronchitis from poor quality air. Bath/shower curtain and doors were all moldy. Outdoor space was dirty, chairs were dirty and moldy, tiles were broken and my son cut his foot first night in pool. There were about 6-7 large rips/rears in the screen which was not keep out bugs and small animals. Screens were also moldy and dirty. Window coverings were all blinds in which about every room had broken or missing blinds. Game room was a bust, pool table was broken and not level, couldn't level due to legs be broken and every time you barely touch it, it wobbled & stick tips broken or missing, air hockey table also broken with holes in the top that prevented proper air flow to play. Game room was also the garage and not air conditioned and super hot. Found someone elses clothes and old lint in the laundry area. The ac ended up breaking, they did not come out till next say and un-announced @ 8am when everyone was still sleeping. One of the smoke alarms kept beeping and they refused to fix so we unplugged it. Kitchen decor, fake plants and lighting all had an inch of dust on them, listing also states heat pool and hot tub and that a frill was onsite, the catch, you have to pay extra... they did not allow you to turn up or down temperature to your comfort level, they wrote 'do not change' on all thermostats! I have pictures of all the nastyness and everything I've noted above! They even expected us to take someone else's trash out - when the trash barrels were full upon arrival they told us to cart them down to the trash compactor! Don't waste your $$$$ here, you'll be disappointed!
Stayed 7 nights in Apr 2022

8/10 Good

Latrena P.

Liked: Check-in, communication, location, listing accuracy

Family trip

Overall, the home was nice. The only reason I couldn't give a five on the cleanliness because we couldn't use the pool. It was the day for them to clean the pool, they came by why we were out and cleaned the pool, but it was so much debris in there we still couldn't make use of it.
Stayed 3 nights in Mar 2022

10/10 Excellent

Eugenio R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful

Great place
Stayed 5 nights in Mar 2022

6/10 Okay

STEVEN M.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Family golf trip

The house is in need of sprucing up with new paint and a good cleaning. The pool was not cleaned for 3.5 of the 5 days we stayed at the house, I also found a cockroach in the cabinet. Unfortunately, the house has a potential to be a fantastic house, but it was not being taken care of. I would not be staying here again. Yan was very good with handling things quickly.
Stayed 5 nights in Mar 2022

2/10 Terrible

irineu s.

Disliked: Cleanliness, check-in, communication, listing accuracy

Terrible

Worst vacation home my family and I have ever stayed in. To start off, the rental said we could come in at 4 pm without any early arrivals (they are not at all flexible unless it benefits them). We arrived at noon and waited outside for four hours until we were legally allowed to enter the house. The cleaning ladies were still there when we tried to enter, they were in robes and told us we were not allowed to go in yet as they had not finished cleaning. We then called the property manager who said we were not allowed to go in until they were finished (even though the contract stated otherwise). (This was during New Years Eve, so of course we wanted to go in, shower, and get ready to enjoy the New Year). They left around 5:30 pm, which was when we entered the house and were disgusted by how dirty the property was. It was unbelievable how much dust EVERYWHERE. It was truly disgusting to the point where we had to start cleaning at least some areas of the house to make it hospitable for the next few days. Truly gross. Needless to say, because of this inconvenience and having to clean a house that was supposedly “clean”, we all had to cancel our plans for NYE. As we spent our vacation in this property we also realized that things are not as advertised: the jacazzi does not work, the pool does not heat up (even though we paid EXTRA for it to warm up), the pool table and the other game table they have are both broken. The contract says that the entry to the condominium requires a payment that will be returned as you leave and return the card to the reception area, we had to pay which were never returned. Several times during our stay we called the property manager to see if they could fix the pool issue and heat up the water, since it was very cold during our stay, they did absolutely nothing for us. I do not recommend this property, it is dirty, gross, is not at all as advertised, and the property managers have zero respect for the people that rent from them. Zero stars.
Stayed 9 nights in Dec 2021

6/10 Okay

Sharkeda R.

Liked: Location
Disliked: Cleanliness, check-in

Okay!

Was disappointed about the pool being dirty and not having my grill when I requested it. Certain Furniture was broken..need to be replace. It was very dusty in the house especially in the kitchen. Kitchen smell pretty bad because of the garbage disposal wasn't clean out. The game room wasn't great either...need to replace pool table and ice hockey game(did not work). The space was awesome just wish the things I listed was fixed. It would have been great.
Stayed 5 nights in Nov 2021

4/10 Poor

Annalisa C.

Liked: Check-in, location
Disliked: Cleanliness, communication

Great location. Close to Disney. Large home but many pieces of broken furniture and no TVs worked.

This home was in a nice location and was large enough to accommodate my party of 12, but it had many things wrong with it. Two bedrooms had broken bed frames. One couch was broken. None of the televisions worked. The pool filter was incredibly loud all day long. You could hear it throughout the entire house. The pool level was low, as was the hot tub. My daughter found an earring in the hot tub! When I called the property manager about of this he said he was not concerned about the furniture or filter noise. His main concern was the televisions. He never fixed it or called me back as promised. We called a second time and left a message. He never got back to us. The house needs some MAJOR TLC for sure. Most of the furniture has stains and markings all over it. The walls have markings throughout the home. It seems like all that is being done is renting out the home, but no maintenance of the property. For the amount of money that is charged to rent this home, more work should be done with the upkeep of the property.
Stayed 3 nights in Oct 2021

4/10 Poor

Chaquella H., Dorchester

Liked: Cleanliness, check-in, communication

Horrible

2 of the beds broke on us. We had to loose half a day waiting for new wifi installation. We had attitude from some lady that works with the property. The tvs were too small. Needs to update furniture.
Stayed 3 nights in Oct 2021

About the host

Hosted by Villas Deluxe

Host profile image
Disney Lover!

Why they chose this property

This is great for family reunion.

Languages:

English, Spanish