4/10 Poor
Nick S.
15 November 2024
Liked: Check-in, location
Disliked: Communication
Disappointed in our stay
My family and I were looking forward to a nice, relaxing weekend at the coast and our experience was everything but that. When we arrived for our stay, the home next door was under complete renovation Friday-Sunday all weekend. Parking was difficult due to contractors, the music was blaring all weekend and we asked them to turn it down atleast 3 times during our stay. Hammers swinging, nail guns, saws, etc made relaxing on the patio, in the hot tub or even inside the home next to impossible. Had family leave early due to the continued noise. Had we been notified of this prior, we would have booked a different property. The home was nice, fairly clean but missing items such as bathroom hand towels, dishwasher soap, etc...things that are typically supplied by management for your stay. The hot tub functions did not work, could not control temp, jets or lights which was disappointing. We booked this house due to it being close to town and having a hot tub which we only used once due to the malfunctions. We approached the management company and explained our disappointment, asked for some sort of credit or refund for another stay and it was shot down without any consideration. I'll definitely consider other homes and management companies to rent from in the future.
Nick S.
Stayed 3 nights in Nov 2024