6/10 Okay
Alaina D.
22 June 2024
Liked: Cleanliness, check-in, communication, location
Gatlinburg Getaway
Our stay at this property had its ups and downs. The property's stream side location was amazing! Our children loved playing in it daily after adventuring out. It was also close to downtown Gatlinburg, & not far from white water rafting locations while still being far enough out of all the action to be a quiet retreat. The house itself was clean & good for accommodating 2 sets of elderly parents due to it being on one floor. The kids enjoyed having their own play & sleeping area. However, that is where where it the pros end. From our first entry to the home, it smelled very musty & the air handler in the main living room was rattling & blasting loudly. The bedroom walls are very thin! You could hear coughs and snores from the rooms next door & down the hall as if you were in the same room! In the bunkroom, the fooseball table needs to have the handles replaced, as there are sharp edges on the metal handles. The fixtures in the master bathroom showers were falling apart & you could not regulate the temperature for the shower well because of this. The shower floor in the bathroom within the laundry area needs some non-skid flooring protection, as my elderly father slid while taking a shower due to its slippery nature. The kitchen is not fully-equipped, there are many dishes and cups but cooking utensils, measuring cups, etc are not there. The air handler rattled loudly & you had speak loudly while in the living room to speak to each other. The spa was cloudy.
Alaina D.
Stayed 7 nights in Jun 2024
