6/10 Okay
jennifer h.
10 December 2024
Liked: Cleanliness, location, listing accuracy
Would Have Been Cooler with a Refrigerator
We had a great stay at this VRBO property over Thanksgiving, and the accommodations were fantastic—spacious, clean, and well-appointed, with all the comforts of home. The location was ideal for our holiday plans, and we were excited to spend the week there.However, our experience was significantly impacted by the refrigerator not working for the entire duration of our stay. This was especially frustrating given that it was Thanksgiving week, a time when we had a lot of food to store and prepare. Although the owner quickly came up with a temporary solution, we incurred additional costs by having to buy ice and store food elsewhere, which disrupted our plans.While the owner initially seemed willing to resolve the issue, we never received any follow-up regarding a reimbursement for the added expenses and the inconvenience caused. We were unable to fully accomplish our goal for the stay, which was to enjoy a relaxing holiday with family, without the stress of logistical challenges.The property itself was wonderful, but the lack of communication and resolution regarding the refrigerator issue made the experience less enjoyable than it could have been, particularly during such a significant holiday. We hope future guests don’t encounter similar issues, but do recommend the property for its quality and location.
jennifer h.
Stayed 4 nights in Nov 2024