8/10 Good
Carmen M.
2 April 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great resort
We love Portofino Island Resort! It is a great place to stay with the bay on one side and the ocean on the other side. We got the Adventure Package and it was worth it! We were able to use the jet skis, paddle boards, boogie boards, wibit, bikes, and kayaks. This condo was really nice. We have stayed in another condo at Portofino in the past and that condo had slightly nicer furniture and more closet space. We paid an extra 60 dollars to check out at noon, but it was not communicated to us that we had to notify the front desk. Our keys quit working, but thankfully our teenager was in the condo and let us in. The jacuzzi tub in the condo was not working, which was a bummer. It rained on Monday, but I had already made plans for us to go to the Naval Museum, which I highly recommend. We tried to watch a movie on Monday afternoon, but the TV in the living room wasn't working. The property manager did respond and came to the unit to show us how to use the TV, so that was nice. The TVs were very small and the main TV in the living room did not have the ability to stream Disney plus because it was too old. On a positive note, there were games in the cabinet for us to play.
Carmen M.
Stayed 5 nights in Mar 2025