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6/10 Okay
Erickson A.
31 January 2025
3 - Good
Our stay at one of the Pine Meadow rental properties located in Big Bear on January 17 - 19 was a delightful experience, blending the best of tranquility and convenience. This was our first time selecting a rental home with Big Bear Cool Cabins.
Booking with Big Bear Cool Cabins was a seamless process. The booking experience was straightforward, and the company was easily reachable through both email and text messaging. They provided us with the access codes in advance, making our arrival hassle-free.
Upon arrival, we found the home to be as spacious and modern as advertised. We particularly loved the dining and entertainment area, where we spent most of our time. The home exuded a comforting ambiance, perfect for our getaway.
However, there were a few aspects that could be improved. For future bookings, a secure way to send personal information, such as credit card details, would be highly appreciated to ensure privacy and prevent any potential compromise.
Upon entering the home, it would have been ideal if it had been pre-warmed to a comfortable temperature, as it was quite chilly. Additionally, while the sleeping areas were adequate, we found the beds slightly uncomfortable and noted that the sheets in the double bunk bed room were not replaced prior to our arrival, having grime. Ensuring the home's readiness before guests arrive would enhance the overall experience.
The entertainment room was a highlight, offering various activities for our younger family members when we weren't outside. However, the foosball table needs repair for future renters to fully enjoy.
The bathrooms were decent, though it would have been wonderful to have enough towels for the maximum occupancy of our stay. Fortunately, some of us had brought our own, but having sufficient towels available would have been convenient.
As for the other amenities, the Gas Grill and Fireplace added the perfect finishing touches. We did notice that the propane tank for the gas grill was empty, but we were able to use the outside fireplace propane tank when we needed to cook.
All in all, the location was superb. We loved being within walking distance of the tubing area and hiking trails, as well as a short drive to the Village and grocery stores. The blend of tranquility and convenience made our stay at Pine Meadow truly memorable.
We look forward to renting another home and seeing how Big Bear Cool Cabins has improved the welcoming and overall stay experience in one of their homes.
