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Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk

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Photo gallery for Oaks Queenstown Shores Resort

Private kitchen
Room
Room
Bathroom
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
The current price is NZ$246
includes taxes & fees
11 May - 12 May

Explore the area

Map
327-343 Frankton Road, Queenstown, 9197
  • Queenstown Gardens
    ‪3 min drive‬
  • TSS Earnslaw Steamship
    ‪4 min drive‬
  • Skyline Queenstown
    ‪4 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Lake View

Room

Apartment, 1 Bedroom, Lake View

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View

Room

Room, 2 Bedrooms, Lake View

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

Room

Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Lake View (No Housekeeping)

Room

Apartment, 3 Bedrooms, Lake View (No Housekeeping)

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Room

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Room, 2 Bedrooms, Lake View (No Housekeeping Service)

Room

Room, 2 Bedrooms, Lake View (No Housekeeping Service)

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 2 Bedrooms (with SPA (No Housekeeping))

Private spa tub

Penthouse, 2 Bedrooms (with SPA (No Housekeeping))

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 2 Bedrooms (with SPA)

Private spa tub

Penthouse, 2 Bedrooms (with SPA)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms

Room

Penthouse, 4 Bedrooms

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Penthouse, 4 Bedrooms (No Housekeeping)

Room

Penthouse, 4 Bedrooms (No Housekeeping)

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Penthouse, 2 Bedrooms

Room

Penthouse, 2 Bedrooms

  • Lake view
  • 75 sq m
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

Room

Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

  • Mountain view
  • 94 sq m
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side)

Room

Apartment, 2 Bedrooms (Lake Side)

  • Mountain view
  • 94 sq m
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side)

Room

Apartment, 3 Bedrooms (Lake Side)

  • Mountain view
  • 117 sq m
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Penthouse, 2 Bedrooms (No Housekeeping)

Room

Penthouse, 2 Bedrooms (No Housekeeping)

  • Lake view
  • 75 sq m
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

Room

Penthouse, 3 Bedrooms (No Housekeeping)

  • Lake view
  • 130 sq m
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Room (Hotel (No Housekeeping)

Room

Room (Hotel (No Housekeeping)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms

Room

Penthouse, 3 Bedrooms

  • Partial lake view
  • 130 sq m
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

Room

Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

  • Lake view
  • 117 sq m
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Room (Hotel)

Room

Room (Hotel)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

Located in Queenstown, Oaks Queenstown Shores Resort is in the suburbs and on the waterfront. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the ice skating and snowmobiling.

What's nearby

  • Queenstown Gardens - 3 min drive - 2.2 km
  • Queenstown Mall - 3 min drive - 2.4 km
  • TSS Earnslaw Steamship - 4 min drive - 2.9 km
  • Kiwi and Birdlife Park - 4 min drive - 3.0 km
  • Skyline Queenstown - 4 min drive - 3.2 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cookie Time - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Asian Mart - ‬3 min drive
  • ‪Rata - ‬3 min drive

About this property

Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk
This smoke-free aparthotel features WiFi in public areas, self parking and a 24-hour front desk. An area shuttle is free. Additionally, express check-out and tour/ticket assistance are on-site. Each apartment provides a fridge and an electric kettle, plus WiFi and an LCD TV with digital channels. Additional amenities include premium bedding, a hairdryer and a shower. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 84 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Parking available
24/7 front desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 December 2021 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self-parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Oaks Queenstown Shores Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Queenstown Shores Resort?

Self-parking is available for NZD 15 per day. Limited spots are available.

What time is check-in at Oaks Queenstown Shores Resort?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Oaks Queenstown Shores Resort?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Oaks Queenstown Shores Resort located?

Situated on the waterfront, this luxury aparthotel is within 2 miles (3 km) of Lake Wakatipu, St Josephs Parish and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 miles (3 km).

Oaks Queenstown Shores Resort Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 601 out of 1416 reviews
Rating 8 - Good. 484 out of 1416 reviews
Rating 6 - Okay. 185 out of 1416 reviews
Rating 4 - Poor. 94 out of 1416 reviews
Rating 2 - Terrible. 52 out of 1416 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

Beijia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view～comfortable room~nice staff ~
Stayed 3 nights in Jan 2025

10/10 Excellent

Mei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

sharif

Liked: Cleanliness, property conditions & facilities, communication
very nice and nice customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The best
Loved this hotel. Amazing apartment and views. Nothing I would change. Hope to return one day
Stayed 2 nights in Dec 2024

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was close to downtown, renovations made entry and exit difficult
Stayed 3 nights in Jan 2025

10/10 Excellent

Jihong

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, felt really homey
Stayed 2 nights in Aug 2024

10/10 Excellent

Nikisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the view from our room and how big the room was.
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Renovations on the property that weren’t disclosed at time of booking made access difficult the room that we stayed in however was first rate
Stayed 3 nights in Nov 2024

8/10 Good

K

Liked: Cleanliness, amenities, room comfort, communication
Fantastic apartment with brilliant view. Very poor parking and lack of communication prior to stay regarding this.
Stayed 2 nights in Sep 2024

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was not informed this was under construction. There was no parking, needed to park 10-15 min walk up steep hills and park on public road with no security. Room was small, no wardrobe even. Balcony was covered in bird poo (Which was only a meter away from the supposed kitchen. Overall very disappointing and I will not be back. Staff were uninterested and seemed sick of all the complaints.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shane

Liked: Cleanliness, room comfort, communication
Brilliant
Great hotel, staff very friendly. Under renovation, but aside from a couple of facilities being closed you couldn’t tell from the apartment
Stayed 7 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great view Very clean Comfy beds Beautiful new renovation Convenient shuttle bus to town
Stayed 7 nights in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort, communication
Lux
The room and views were amazing. The building happening next door makes access a little challenging, however once through check-in and in the room it was great.
Stayed 1 night in Jul 2024

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay and easy access to local shopping
Stayed 3 nights in May 2023

8/10 Good

Darena

Liked: Cleanliness, amenities
Whilst the apartment was fabulous with great views the entrance was entirely unsuitable for people with limited mobility
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Liked: Room comfort, communication
Great option for Queenstown
The hotel has been recently refurbished to a very high standard. Apartments are spacious and comfortable. Our only gripe was that cleanliness could do with some improvement. The basics (e.g. toilets, sinks, kitchen bench etc) were all pristine, but the deeper cleaning had significant room for improvement. For example, the floors were sticky, and most of the window and mirrors had streaks, fingerprints etc.
Stayed 4 nights in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities, communication
I have regularly stayed at Oakshores in Queenstown since 2010 and it’s my No1 choice of where to stay in Queenstown . Apartments are very large and beautiful views of the lake and mountains . Our apartment was recently refurbished and it was very nice . The staff were exceptional especially with the check in . Nothing was too much trouble . There is currently some building works going on but our unit was very quiet and parking was provided on site .
Stayed 6 nights in Sep 2024

8/10 Good

Les

Liked: Cleanliness, amenities, property conditions & facilities
We were unaware when booking that property was under construction.
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Liked: Amenities, property conditions & facilities, communication
Great location, close to town while being quiet

6/10 Okay

Maria

Liked: Cleanliness
Currently in construction/renovations, made for a not very nice stay. Misleading information regarding the parking lot.
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, room comfort, communication
Beautiful views. Lovely accommodation
Friendly welcome from reception. Our unit was tastefully decorated, very clean and well maintained. Good undercover parking. Disappointed no spa or restaurant available.
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Communication
Frauds
There was no clear warning about the extent of the renovations or that I needed to book parking in advance. It is imperative that the extent of the disruption caused by the renovations needs to be clearly advertised, the fact you have to park across the main road and in a side street on a steep hill is outrageous, you then have to cross one of the busiest roads in Queenstown and the walk down a steep unprotected walkway before you enter the hotel is also terrible not to mention dangerous, if it was wet or icy it would be so dangerous, what if I was mobility impaired or worse fully disabled, the fact that this was not clearly advertised when booking is very misleading. Out of principle for the dishonesty I would never recommend anyone stay at this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Ishwar Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Narrow and limited parking still charge daily rate.
Stayed 4 nights in Jul 2024

10/10 Excellent

louise

Liked: Cleanliness, property conditions & facilities, communication
The room and view were amazing . There is construction going on but this did not impact our stay again. We wished we could stay longer.
Stayed 1 night in Feb 2024