4/10 Poor
E.Regina Vieira de
3 May 2024
Liked: Communication
Disliked: Cleanliness
The check-in instructions I received on my phone were clear, concise and to the point. The morning after, I found myself calling both the management company and Expedia. My complaint was about the absurd noises and door slamming coming from flats neighboring mine. The noises subsided but for the duration of my week’s long stay, they never fully ceased.
The sweat smelling sheets and pillows left on the queen's bed, the mold smell coming from the washer machine, the lack of a utensils' holder in the dishwasher, the fact they did not leave any milk for coffee and tea in the refrigerator as it is customary, the lack of not even double pane windows allowing inside the overwhelmingly unpleasant noise from delusional drivers with super loud engines and psycho bikers driving by at regular intervals. All detracted from what could have been a more satisfactory stay.
The windows and their see through curtains did not allow for privacy. The hot water was never enough for a bath, only for quick showers. They were stingy with supplies such as soap for the dishwasher, for the washer, with the toilet paper and also with the overly perfumed toiletries.
The minute I opened my door when checking out, misguided people started to pop in front of me in hopes I would buy whatever they were selling. Some of them were scary. As I waited for my taxi, weird yet familiar noises kept coming from the apartments downstairs, which was highly undesirable. It could have been a lot better.