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The Sebel Auckland Viaduct Harbour

Eco-certified aparthotel in Auckland with a 24-hour front desk

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Photo gallery for The Sebel Auckland Viaduct Harbour

Marina
Interior
Bathroom
Room
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Dryer
  • Washer
  • Air conditioning
The current price is NZ$208
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
85-89 Custom St West, Auckland, 1001
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • University of Auckland
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪29 min drive‬

Choose your unit

View all photos for Deluxe Suite, 1 Bedroom (Marina)

In-room dining

Deluxe Suite, 1 Bedroom (Marina)

  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, City View

Room

Studio, 1 Queen Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View

Room

Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Marina View

Private kitchen

Suite, 1 Bedroom, Marina View

  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Auckland

Located in Auckland Central Business District, a neighbourhood in Auckland, The Sebel Auckland Viaduct Harbour is near a train station. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princes Wharf and Queen Street Shopping District. Enjoy an event or a match at Eden Park, and consider making time for Auckland Zoo—a top attraction that's not to be missed.

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • University of Auckland - 10 min walk - 0.9 km
  • Auckland Town Hall - 16 min walk - 1.3 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 9 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬3 min walk
  • ‪Monsoon Poon - ‬1 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

The Sebel Auckland Viaduct Harbour

Eco-certified aparthotel in Auckland with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 58.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self-parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Sebel Auckland Viaduct Harbour pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sebel Auckland Viaduct Harbour?

Self-parking is available for NZD 40 per day.

What time is check-in at The Sebel Auckland Viaduct Harbour?

Check-in begins at 2 PM.

What time is check-out at The Sebel Auckland Viaduct Harbour?

Checkout is at 11 AM.

Where is The Sebel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this eco-certified aparthotel is within a 10-minute walk of La Cigale Market at Britomart, Auckland Ferry Terminal and ANZ Viaduct Events Centre. University of Auckland and Auckland Town Hall are also within 1 mi (2 km). Gaunt Street Tram Stop is 9 minutes by foot and Auckland Britomart Station is 6 minutes.

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 756 out of 1458 reviews
Rating 8 - Good. 466 out of 1458 reviews
Rating 6 - Okay. 157 out of 1458 reviews
Rating 4 - Poor. 49 out of 1458 reviews
Rating 2 - Terrible. 30 out of 1458 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, room comfort, communication
Great hotel.
We were in Auckland for a quick overnight stay, the Sebel is extremely central with an entrance to the viaduct. It wasnt that noisy either. The apartment had a big bathroom with a bath and it had a laundry in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, room comfort, communication
Gala dinner stay
One night stay to attend a gala dinner. On site parking available and a 2 min walk to our dinner venue. Friendly welcome from staff and very comfortable room. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2024

2/10 Terrible

Rayna

Disliked: Cleanliness, room comfort, communication
Average stay
This was one of the worst stays I’ve ever had. The hotel room smelt terribly of old deep frying oil. The carpets looked like they have not been cleaned in years. The bathtub was really gross and the bathroom itself was falling apart. Seems like the Sebel hotel like to charge a lot of money based on the photos you see online. Looks and feels nothing like the photos. Only good thing was location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Room comfort
Photos are misrepresentative of actual room
Hotel was fairly stock standard but below our expectations. Photos showed nice room, bed throws and bright windows. Room was actually quite tired, had no throw or extra touches. Kitchen was falling apart. Bed was ok but not comfortable. We wouldn’t recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Pauline

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2023

8/10 Good

Graham

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Stayed 1 night in May 2023

10/10 Excellent

Rosie

Stayed 1 night in Apr 2023

8/10 Good

Alexander

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jan 2023

10/10 Excellent

matt

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2022

8/10 Good

Mann

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2022

4/10 Poor

SJ

Stayed 1 night in May 2022

8/10 Good

Ethel

Liked: Cleanliness, room comfort, communication
Good location
Good location. Room nice.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jan

Liked: Cleanliness, room comfort, communication
We found the hotel excellent, very friendly lady at the front desk. Great location
Stayed 1 night in Jan 2022

8/10 Good

John

Liked: Cleanliness, room comfort, communication
Great Business Apartment Hotel
Good inner city apartment hotel. There on a three day/two night business trip. Very helpful front desk provided me with an iPhone cable to charge my phone. Not so much an HDMI cable though for displaying my computer on the TV screen to watch the NBA finals game :-( Very close to lots of good restaurants around Viaduct Basin.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
My sister and I stayed 2 nights with a roll in bed we were very comfy.
Stayed 2 nights in May 2021

6/10 Okay

Candice

Liked: Room comfort
Disliked: Cleanliness
disappointing and not clean
Cleanliness of the property very disappointing, especially given Level 3 Covid. Air conditioning vents were piled with dust and you could see the dust blowing out of them. There was hair in the bathroom and shower. The room was also very misleading to what was shown in the photo
Stayed 1 night in Feb 2021

8/10 Good

Holly

Stayed 1 night in Dec 2020

6/10 Okay

jong

Disliked: Room comfort
Noisy !!
It was very noisy outside (water front of marina ),there are lots of restaurant !!
Stayed 1 night in Dec 2020