Sonder The Voyage

Art Deco hotel in London with a 24-hour front desk

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Photo gallery for Sonder The Voyage

Bathroom
Exterior
Land view from property
City view from property
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$266
includes taxes & fees
5 May - 6 May

Explore the area

Map
13-17 Norfolk Square, London, England, W2 1RU
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LCY-London City)
    ‪60 min drive‬

Choose your unit

Superior Room, 1 King Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Single Bed

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Junior Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, No View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

London City Centre, a neighbourhood in London, is home to Sonder The Voyage. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 16 min walk - 1.4 km
  • Oxford Street - 4 min drive - 2.2 km
  • Royal Albert Hall - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬1 min walk

About this property

Sonder The Voyage

Art Deco hotel in London with a 24-hour front desk
Concierge services, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Sonder The Voyage offers 55 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on request.

Amenities

Free WiFi
Air conditioning
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder The Voyage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonder The Voyage?

This property doesn't offer parking.

What time is check-in at Sonder The Voyage?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder The Voyage?

Checkout is at 11:00 AM.

Where is Sonder The Voyage located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and London Paddington Station is 2 minutes.

Sonder The Voyage Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 41 out of 105 reviews
Rating 8 - Good. 34 out of 105 reviews
Rating 6 - Okay. 15 out of 105 reviews
Rating 4 - Poor. 7 out of 105 reviews
Rating 2 - Terrible. 8 out of 105 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tidy hotel and nice staff. I would definitely stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Loved our stay at Sonder, staff were all very helpful special mention to the lovely Niko who assisted us with our luggage. Perfect location, easy access to public transport with Paddington station a few minutes walk away and buses close by. Room nice and clean newly renovated. Would definitely stay again thank you
Stayed 6 nights in Nov 2024

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is minutes away from the train station. Making it convenient . Rooms are small but typical in Europe. Bed was cozy and staff was great!
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Small but very comfortable room. Staff very nice. Would book again.
Stayed 1 night in Sep 2024

6/10 Okay

RACHAEL

Liked: Cleanliness, staff & service, amenities
The rooms are pretty small if you have 2 pax. With our luggages we could barely walk around. But location was great and the room was clean.
Stayed 3 nights in Nov 2024

8/10 Good

ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff but, very small room
Stayed 2 nights in Aug 2024

10/10 Excellent

Huaqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern style check in and just use pass code. Bed is comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Good stay
Stayed 5 nights in May 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
Good stay Friendly staff
Stayed 4 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

8/10 Good

Jack

Liked: Staff & service, amenities
Overall, not a bad stay. Room had a peculiar smell though and the fridge didn’t work.
Stayed 7 nights in Sep 2024

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean and neat

Nice location very close to Paddington station, good wifi, everything went well but the room was very very small but i guess its London standars
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Really handy for bus service right into london..would love to come back x
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in London

Great stay at in London! The room is newly renovated and clean enough.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place. The room is not what you think you are getting it’s just ‘ pictures’ as they told me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for bars, restaurants and shops 50 metres from Paddington train station where you can get to any destination lovely staff and hotel was clean, modern just great overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Julio Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The staff was super friendly and very helpful. The location is central and very easy to go everywhere in London. The property is very well kept. Newly renovated rooms with plenty of storage and modern facilities
Stayed 6 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor room

Basement room for a Gold Member. Amazing
Stayed 2 nights in Jun 2024

2/10 Terrible

Søren

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing

No daily room cleaning. Not advertised at hotels.com. Would not have booked this hotel if advertised properly. Very disappointing.
Stayed 3 nights in Oct 2024

4/10 Poor

Olivia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not a hotel, false advertisement. The room is so small you can’t even comfortably have luggage in the room. Shower and hair dryer broken. Wouldn’t come back or recommend. Luckily we only stayed 1 night, but this is not an actual hotel so this should be advertised. There was no real check in/check out.
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is great if you're the size of an ant.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

London 2024

Perfectly situated adjacent to Paddington and nearby Hyde Park. Redefines efficiency in the tiniest room, but you didn’t come to London to stay in the room did you? Elevator doesn’t go all the way up, might not be best accommodations for senior travelers.
Stayed 3 nights in Apr 2024

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely place. For two adults the room was a tight fit. The bathroom was built into the room which takes up a bit of space. The bed was also rock hard and with pillows that were super flat. THAT SAID the staff were lovely when we saw them and the location is great. I would qualify this as a “do it yourself” type hotel. If you are looking for room service, etc, you probably want to look to a larger hotel. But location and for the price it was great. (But seriously, prepare your back for that mattress.)
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Liked: Amenities
The Sonder near Paddington is first rate. Clean. Comfortable. Homely. Amazingly comfortable bed
Stayed 4 nights in Aug 2023

8/10 Good

BIANCA

Liked: Cleanliness, property conditions & facilities
I was satisfied with the location of the hotel, as well as the password access. My room was pretty small, but comfortable. Wouldn't recommend it for people who have a lot of luggage with them. There was a lack of plug stations in reachable places (i.e. near the kettle). My coffee machine also didn't work, so that wasn't great. Moreover, I would suggest they reconsider the placement of their soap and shampoo dispensers, since they make a small shower feel even smaller.
Stayed 2 nights in Oct 2024